Hey guys, need advice.
My brother got into a pretty bad accident where he got knocked unconscious on the AKLEH. Upon waking up, some call-men got him to sign a document (no proof as yet, since they can't show me signed copy). They took my brother to the hospital and the car to their workshop - when told by my dazed brother not to touch the car.
Now, i don't want to go through their workshop for 3 reasons.
1. They aren't a panel workshop of my bro's insurance.
2. I'm sure the cost to fix will go over the insured amount - and chassis looks in bad shape.
3. I don't know them and therefore don't trust them. Never have and never will.
When i approached the workshop to take the car out the next day, they told me to deal with the call-man, who is charging me RM930.
a. RM350 for 7 of his guys that were present during the accident. (RM50/guy even though they did jack sh*t).
b. RM200 for the informer, probably someone working on the AKLEH.
c. RM180 for towing.
d. RM200 for taking my brother to the hospital and services rendered.
When questioned on the price - the call-man and his buddies say it's standard procedure and company policy.
I know it's total BS.
I have asked my personal mechanic who says the most they can actually charge for is towing and storage.
I called the insurance, and they too say it's cheating and will try help me settle the problem.
My brother refuses to get cheated, so... anyone have advice on how we can settle this amicably.
Thanks in advance.
My brother got into a pretty bad accident where he got knocked unconscious on the AKLEH. Upon waking up, some call-men got him to sign a document (no proof as yet, since they can't show me signed copy). They took my brother to the hospital and the car to their workshop - when told by my dazed brother not to touch the car.
Now, i don't want to go through their workshop for 3 reasons.
1. They aren't a panel workshop of my bro's insurance.
2. I'm sure the cost to fix will go over the insured amount - and chassis looks in bad shape.
3. I don't know them and therefore don't trust them. Never have and never will.
When i approached the workshop to take the car out the next day, they told me to deal with the call-man, who is charging me RM930.
a. RM350 for 7 of his guys that were present during the accident. (RM50/guy even though they did jack sh*t).
b. RM200 for the informer, probably someone working on the AKLEH.
c. RM180 for towing.
d. RM200 for taking my brother to the hospital and services rendered.
When questioned on the price - the call-man and his buddies say it's standard procedure and company policy.
I know it's total BS.
I have asked my personal mechanic who says the most they can actually charge for is towing and storage.
I called the insurance, and they too say it's cheating and will try help me settle the problem.
My brother refuses to get cheated, so... anyone have advice on how we can settle this amicably.
Thanks in advance.