Ducatus

[csl]

Let me finished up my 2nd round test on 10w40 leichtlauf then will contact you. Still cannot find the right oil I need till current date. Hope your oil flash point is not more than 270c.

 

[ixeo]

Dear rayracing79,

This is David, representative for Ducatus Finest Motor Oil. To my dismay, I am also shocked to hear that Ducatus engine oil have caused such a disturbance to you and your ride. It is almost impossible for any engine oil to cause engine damage over 2 day of usage. Nevertheless, we would like to investigate on this matter. I would appreciate your assistance into providing me the following:

-the damage parts that you claimed that were caused by my engine oil;
-an sample of my oil (est 200ml) that you have poured into your engine;
-information of your car make, model and engine type.

Upon receiving all above, we can proceed with a lab test, as selected by our insurance agent (AXA).
Should the test proofed to be as your claim, we will take full responsibility and make good to your losses.

Please get all the above prepared and send to me by end of May 2013 as all claims must be done promptly and systematically as required by the insurer. In the meantime, I hope that the discussions and assumptions could be stopped before any test report is out.

I hope to hear from you soon.

Regards,
David
Ducatus Sales Representative

Hi David

Good to hear from the representative taking proactive measures to help the customer and his alleged issue with your product.

I have some questions for you.

Are your products officially certified by API? ACEA?
I know your product most likely meets and exceeds their standards, but does it have OFFICIAL CERTIFICATION?

What base stock is it? Group I? II? III? IV? V? Hydrocracked III? XHVI?

Where is it blended?

Where is it packed?

Do you consider your products for
1. General use (no better than factory fill)
2. High mileage (e.g. Mobil 1 Extended Performance)
3. Performance? (e.g. Torco, Motul 300V etc.)

Thank you.

 

[rayracing79]

firm that 2 car have the same damage.another 2 going to fix early month...

 

[DeaconFrost]

Sorry to read about this.

I was once saw a newly-serviced car which sounded like orchestra.

It was caused simply by using oil meant for K-car (5W30/10W30), poured into a car which is not a K-car.

 

[vr2turbo]

Sorry to read about this.

I was once saw a newly-serviced car which sounded like orchestra.

It was caused simply by using oil meant for K-car (5W30/10W30), poured into a car which is not a K-car.

Many cars are using this viscosity now.....

 

[DeaconFrost]

Many cars are using this viscosity now.....

The oil was labeled Perodua. Can use on non-Perodua cars?

 

[ixeo]

The oil was labeled Perodua. Can use on non-Perodua cars?

Yes... though its only a Semi Synthetic. Not a good idea pouring it into a Mercedes Benz or a Volkswagen which requires Fully Synthetic Oil that meets MB 229.51 for MB or VW 505.00 standards.

Expect the dashboard to light up like a christmas tree.

 

[vr2turbo]

The oil was labeled Perodua. Can use on non-Perodua cars?

That is only the brand, House Brand.....

 

[stupidcar]

The oil was labeled Perodua. Can use on non-Perodua cars?

Of course. Mitsu on Proton, Proton on Mitsu.
Although diff situation
Oil is Oil, just see which grade. :top:

 

[rayracing79]

any one else? coz i shared in few forum also...

---------- Post added at 08:43 PM ---------- 6 hour anti-bump limit - Previous post was at 08:41 PM ----------

Hi David

Good to hear from the representative taking proactive measures to help the customer and his alleged issue with your product.

I have some questions for you.

Are your products officially certified by API? ACEA?
I know your product most likely meets and exceeds their standards, but does it have OFFICIAL CERTIFICATION?

What base stock is it? Group I? II? III? IV? V? Hydrocracked III? XHVI?

Where is it blended?

Where is it packed?

Do you consider your products for
1. General use (no better than factory fill)
2. High mileage (e.g. Mobil 1 Extended Performance)
3. Performance? (e.g. Torco, Motul 300V etc.)

Thank you.

hmmmm

 

[Mr.Chaser]

I had learn a very good lesson when came across a sponsorship to rayracing79 (a.k.a Ray Ck J, Levin Levin Trueno, Ck Ray, Mood MooDy or etc. in FB). Do not agree or accept any approach base on friend relativeship nor recommended by anyhow without any Black & White. Then it will soon become a trick for someone who intend to claim or ask for benefits on when something happen which not related to the products!

Please judge yourself after seeing or refer my attachment below. Really thank you to those who stand neutral & keep supporting DUCATUS FINEST MOTOR OIL

 

[rayracing79]

case per case n that got nothing to do with this treat ....AND I NEVER ASK FOR ANY REFUND FOR THE DAMAGE OF OUR ENGINE AFTER USAGE OFF DUCATUS ENGINE OIL

 

[Mr.Chaser]

Fact.

 

[Mr.Chaser]

Ladies & Gentleman!

 

[Mr.Chaser]

Come join us on coming Sunday 22nd Sept'13 @Sepang Circuit 2-4pm to verify how well DUCATUS FINEST MOTOR OIL + 2in1 Engine Protector additive can deliver the potential of this 20v 4AGE corolla AE101 :wavey:

 

[Mr.Chaser]

Opps...