After read your threads, shit i have missed the opportunites to sue few big companies, one of it was the Honda Service Centre, after service, on the way back petrol was drippin all the way.. and when i parked the car... petrol was flowing like... called up the HSC, tow car came in.. towed my car.. the 2nd day no car to go work.. went by taxi.. and came back to the HSC, the faulty part is due to pin that they put in to FuelFilter , cos of 5 ringgit thingy.. 100k car would hav gone. Was damn pist cos its brand new car and its been towed, i dont hav car to drive to work and i was really worried to max.
Gave the Mechanic Manager a good f**k and ask him to fill full tank, and pay ma taxi fair for RM120.00 if i know this way.. would have done it more nicely.. anyway.. i felt giv him chance since not much things.
2nd time same HSC lost my carpet and claims that, i hav not putting it the carpet, and simply blaiming them. With furiously and angrily, took out my phone and turn on my video, and ask them can u repeaT WORD again, strait they quiet. TOld them do not mess customers things and blame them. Made sure them to replace the whole carpet set, and set it to my door step b4 the weekend.
They came and give, then i paid they're balance. But the 2nd i was really pist cos 2nd time. but neva take any action. Still giving chance.. and not big problem as urs...i can feel how anger a person can be, but salute u bro, u keep it calm , cool and quiet in the first place. And now you teaching him the way... Professionally handled bro.
I really wonder whether I or we will b cool as u or not. Best of luck bro, but civil cases, its wont less 2-3 years to come to an end. You should hire a lawyer, you have more points, and by the 3 years time, you can pay installment and claim all that back from him. As a shop owner, he should hav taken Insurance to cover this, if not DIe DIe lor.
to care. 
