true true.. coz i got some frens working for toyota service centre.. even they discourage me from sending the car into a workshop for accidental repair or major job.. most of the job are outsourced.. they only conduct minor repair n service, including installation of parts, but not fully overhaul like they claim to do...
i got an experienced once... 2 years a go i kiss a vios ass, which is still under warranty.. changed 1 reverse sensor, respray bumper, cost me RM625!!!
the service center claim that they are using original paint, but in actual the paint is different from the original paint, which i have mentioned to the owner before he wants to send to toyota center... later checked with some fren in car respray.. coz saw some very new cars there.. according to them.. outsource from manufacturer.... that was 2 years ago, but i doubt that it will change...
better check with then properly as most of them are not pros in 20v..