Shazmi bro,
I think you dun understand what I've said, but i dun take offense anyways. The owner used to be a nice guy and this does not only apply to me. I have introduced him to some other friends and they too agree with me. However, with business doing well, now he has hired some junior guys to help him in the shop or shops. And these guys are nothing but a bunch of idiots who dunno how to layan customer. They always think we are stupid and dunno the actual price of parts. Once I got a realy good discount on rims and I purposely showed these guys the receipt. See, we are not as stupid as u think...!?
Abt the nego but then dun reduce price, I feel u bro. I have encountered that in the past too. If cannot nego, say cannot la, correct or not? wasting time and petrol only.