Greetings ZTHtizen..
First of all, sorry if this went to the wrong thread. BTW found this but not sure it's the right one.
well shit happen and lesson learnt.
Met an accident last March, someone knocked my car over. Make police report and so on. And it's time to send to a workshop. My car still can be driven btw, so i took my sweet time looking for a workshop. But unfortunately was caught up with work and it's been delayed for almost two weeks.
One day got back home from office, was approached by a call man, introduced as khan and ask me whats the story bla...bla... and he offered his service, which i was reluctant since i have already found my workshop. so i demand for a replacement car while my car being repair, if he want to take on the case. which he manage to find one and i was like why not then...
and my car sent to this workshop in taman mayang in kelana jaya, LKM Workshop to be exact. before and during the handover, i was having few issues like the guy promise me certain day, then it delays few days. i even have to send the car to the workshop and i wasn't given a handover letter during that time. call the guy and he said it's with him, and he's not there during that time. all the doc has been passed to the workshop, except for the "keputusan kes" which still pending.
my car's ready after a week and i went to the workshop to get it, which i had to personally do the follow up now and then (the guy said he's busy). earlier that day, call the workshop to check on my claim status, but had been told with so many excuses, and told me that i would have to fork out my own money if i needed the car soon. had an argument with my call man on this, which he come up with so many excuse. the only issue is that my "keputusan kes" went RTI as refer to insurance. and the workshop cant do the claim whatsoever. i'm totally pissed since it's not my problem.
i had to pay for the damage which was like a freaking 2K for a bumper, knocked-on fender, respray (and two pieces of plastic underneath -> this has been replaced the next visit after i found out it's still the broken old one, and one of the part was taken from another car!!). Overall, it was a shitty job, the paint job was dusty, the fitting all gone as if its just plug without putting some thoughts to it, was promised a new fender, and been claimed one by the workshop owner upon delivery but manage to caught them red handed, another round of excuses.
The call man boss told me he'll handle the case since his guy is totally useless. which he gave me until mid may to get the claim back. Called him last week and the boss said my insurance company delays the claim. i went to make calls to the insurance company, to my surprise they never get any report in. Call back the boss, which he pick up one time, and never pickup the phone not, even the useless guy.
Alright, to cut the story short i'm going to proceed to kpdnkk for a complaint. i don't expect to get my money back anyways. and to the call man and the boss, sorry to reveal your identity. well, you should've do your job properly if you really serious about making business, else do other business.
attached is a few proves for you all to judge.
Details:
Call man: KHAN 0169157291
the boss: ACIS 0173024336
Excellent Auto Work (SA0150395-U), they work along federal highway
the workshop:
L.K. Choy Motor/ LKM Workshop Sdn Bhd (000886833-V)
0378033058/0122121289
First of all, sorry if this went to the wrong thread. BTW found this but not sure it's the right one.
well shit happen and lesson learnt.
Met an accident last March, someone knocked my car over. Make police report and so on. And it's time to send to a workshop. My car still can be driven btw, so i took my sweet time looking for a workshop. But unfortunately was caught up with work and it's been delayed for almost two weeks.
One day got back home from office, was approached by a call man, introduced as khan and ask me whats the story bla...bla... and he offered his service, which i was reluctant since i have already found my workshop. so i demand for a replacement car while my car being repair, if he want to take on the case. which he manage to find one and i was like why not then...
and my car sent to this workshop in taman mayang in kelana jaya, LKM Workshop to be exact. before and during the handover, i was having few issues like the guy promise me certain day, then it delays few days. i even have to send the car to the workshop and i wasn't given a handover letter during that time. call the guy and he said it's with him, and he's not there during that time. all the doc has been passed to the workshop, except for the "keputusan kes" which still pending.
my car's ready after a week and i went to the workshop to get it, which i had to personally do the follow up now and then (the guy said he's busy). earlier that day, call the workshop to check on my claim status, but had been told with so many excuses, and told me that i would have to fork out my own money if i needed the car soon. had an argument with my call man on this, which he come up with so many excuse. the only issue is that my "keputusan kes" went RTI as refer to insurance. and the workshop cant do the claim whatsoever. i'm totally pissed since it's not my problem.
i had to pay for the damage which was like a freaking 2K for a bumper, knocked-on fender, respray (and two pieces of plastic underneath -> this has been replaced the next visit after i found out it's still the broken old one, and one of the part was taken from another car!!). Overall, it was a shitty job, the paint job was dusty, the fitting all gone as if its just plug without putting some thoughts to it, was promised a new fender, and been claimed one by the workshop owner upon delivery but manage to caught them red handed, another round of excuses.
The call man boss told me he'll handle the case since his guy is totally useless. which he gave me until mid may to get the claim back. Called him last week and the boss said my insurance company delays the claim. i went to make calls to the insurance company, to my surprise they never get any report in. Call back the boss, which he pick up one time, and never pickup the phone not, even the useless guy.
Alright, to cut the story short i'm going to proceed to kpdnkk for a complaint. i don't expect to get my money back anyways. and to the call man and the boss, sorry to reveal your identity. well, you should've do your job properly if you really serious about making business, else do other business.
attached is a few proves for you all to judge.
Details:
Call man: KHAN 0169157291
the boss: ACIS 0173024336
Excellent Auto Work (SA0150395-U), they work along federal highway
the workshop:
L.K. Choy Motor/ LKM Workshop Sdn Bhd (000886833-V)
0378033058/0122121289
Attachments
-
226.1 KB Views: 1,730
-
60 KB Views: 1,437
-
68.2 KB Views: 1,343
-
55.2 KB Views: 1,359
-
76.5 KB Views: 1,765
-
75.7 KB Views: 1,562
-
79.7 KB Views: 1,565
-
74.3 KB Views: 1,344
-
66.6 KB Views: 2,035
Last edited: