BULLSHIT
Speaking from first hand experience. This was at Proton Centre of Excellence next to Kesas highway. Excellent at what? Wasting your time.
First visit to fix a known problem, not fixed. Return again to fix the same problem, they broke something else.
Wasted my time to visit them to fix the "something else". And the something else is DUE TO THEIR NEGLIGENCE. Did they say sorry for wasting my time? No.
The something else was, they opened the bottom suspension to change bushing, didn't install all the grommets back, so the underbody diffuser or flap or banana leaf, whatever you want to call it, got chewed by the front tyres and gave my poor parents a shock of their life while travelling at high way speeds. My parents get heart attack, Proton reimburse me is it? If Tan Chong Mitsubishi is willing to service Proton Inspira, I am willing to pay their asking price.
knnmccb you think people buy Proton so can spend time to visit Proton SC is it? I make appointment at 9AM, your service consultant see me 10AM. HELLO, you INSULTING my intelligence is it? If the appointment is at 9AM, you better see me at 9 fucking AM.
Not only Proton. In Malaysia, fucking doctors also behave like that. Make appointment at 8AM, wait until 12PM. Then what the fuck for make appointment? And this was at Sunway Medical. This is called mentality lah.
I don't know about Toyota, but Perodua, my appointment 8.30AM, the service consultant will see me at 8.45AM tops, ask me about my problems, take my keys and smile.