bro chris,
i appreciate your help ma... and also all others who have helped. i got mention it in the event thread leh... i also called you the moment i reached KL on saturday night to say TQ ma... :wavey:
bro slivia,
we also understand that sometimes welding is needed during repairs. however, in evoz case, it could be avoided. as far as i know, they were fixing the flywheel to the car to see if it fits (it was a used flywheel) and because the pressure gun was used, the nut broke.
from what i know, engine & gearbox nuts usually people use the torque wrench instead as its much gentler for the nuts. if use those pressure guns, there is a risk of breaking the nuts or the nuts will be loose. that's why we were surprised when evoz received that famous pm about "if can open flywheel without use of pressure gun, skyc will pray to evoz as god". even if skyc has his own special methods, no need to be so offensive or sarcastic with the first statement in his pm to evoz.
for me, i'm just unhappy and disappointed with their work attitude only. of course, other impressions after that will be affected like you said because real problems have happened to other car owners. we didn't make up stories leh. from the start we never meant to disclose any names as well. its just that our frustration was met with arrogance from them, what else could we do apart from tell the whole story leh?
for me, i understand evoz frustration and disappointment towards CPG. CPG called him many times to send his car to their workshop. he paid whatever he was quoted but its just that the level of commitment to work on his car was much lesser than what you guys have experienced. did you all know that when his car stalled, it was on Kesas highway on a rainy night and he was doing 100+ kmh? we all know that highway has many lorries and what if a lorry crashed into the car? evoz won't be here right now, defending himself like crazy lo. call for help said will come right away. call again 20 minutes later still can hear TV commercial in the background. anybody will be angry la. at the end, he had to fix the problem himself that was caused by a careless mistake by the mechanic. of course he'll be more angry la. after that try to talk to CPG, he kept being taichi around, of course will explode la.
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in case all of you are wondering what was the careless mistake, the mechanic was trying to bleed the air from the clutch pump. however, he couldn't reach it because the intake piping was blocking it. the mechanic loosened the clip at the turbo end, pushed the piping aside (didn't fully remove the piping) and started bleeding the air. in the end, the piping was still dangling and when evoz was driving halfway, the whole piping dropped. that's why the engine died.
what made evoz angry was the mechanic totally denied that he loosened the clip and pushed away the piping to one side when evoz and another friend was there and saw the whole thing. the mechanic refused to admit and even taichi again. i think anyone would be extremely pissed at this.
there are also many other things which evoz haven't fully disclose yet, things that will make any car owner angry regardless of what car they drive. until now, he is still hoping that CPG would at least contact him and apologize for their mistake. how to stay calm when he still kena taichi around and somehow, he is made to look like a fussy customer?
if only you guys were to see evoz face to face the past few times i met him. i've never seen a person so down. he really trusted the workshop. now he's like the bad guy.