Originally posted by (XO)@Jul 24 2004, 12:24 AM
Dear customers, i'm one of the sales manager from RS1. Actually what does ninja know abt our product? All of our products are highly tested by dyno machine which is imported from japan.
XO,
I'm very glad that someone from some other brand come up and talk about this.
I'm talking using the attitude of a "consumer" and talking to "A LOCAL ENTERPRENEUR" Man I should support you man, because I bloody hate foreign brands.
Disclaimer - Words from my heart, some sound like scolding / complaing. But please read it in the crying manner, because I'm really sad for Malaysians for this.
The HWL brand, not so good lah interms of product as well as image. Well bad image in this forum anyway. Why?
Not I taruh you, but your customer complain you know.
Man, I went to Top Perfect in Sg Buloh, Talked to Mr Wong, and wanted to buy the MT4 RM2.8k
I ask a quotation from him, specifying what I'm being sold, what's the warranty period, and most importantly must print the "service until you satisfied" - because that's that he says from his mouth.
You know what happen ar?
He walked away and don't want to talk to me.
At 1st I though he go do something, I stupid stupid give face wait until half an hour - he still walk here walk there do nothing, then I ask him why? He said no lah, scared of customer like me lah.
BTW did you read the complain from the putra club MSN message board. Again not from us you know.
Then the very friend whom recommend me to top perfect. over 3 years already top perfect still cannot solve his problem.
That idiot until today still so stupid want to believe top perfect, everytime go kena charge this charge that, but after change something ask me test his car then complain this complain that.
You ask me how to believe the RS1 or MINES or whatever HWL version outside, but inside our own...... how you expect people to believe you?
Some more my other friend, wira sedan, less than 6 months absorber completely lost strength, take back puchong dealer claim warranty - say no service. At the end have to sell off as 2nd-hand.
Before that, every weekend I'll go to his house try to setup different setting for him, always CAN do this, but cannot do that.
From what I see, the FUNDAMENTALS is not right you know, the method you all use. I.E. you all didn't match the coil to the absorber stroke to the car's height to the absorber's mounting seating height and finally to the coil's seat height. ALL salah.
I don't want to say much. You are after all local manufacturer, I should support you. But local or not, you have to earn it, not chin cai quality man.
BTW I'm a engineer, I don't believe ISO standard, because all professionals know it's a stupid thing.
Everyone knows with ISO, doesn't mean it's good.
Then please lah, do your own R&D. AND I WARN YOU, DON"T TELL ME YOU DID - because I BLOODY know you don't know what is
ma+kx+c=0
I know TiTAN don't know this also..... but they got lucky with me, their black magic method / formula / solution manages to cheat me until today.
To the other manufacturers. You all say you all so pretigous, so big and all BUT not one real engineer in the R&D department.
Don't have website also............
No technical support page ..............
except for APM and KYB lah.
Oh yeah, our local university got buy very high-end, very expensive acoustical measurement equipement, latest and all..
And the end how? NO ONE KNOWS HOW TO USE.
Finally how? have to ask me to go.
You think you got absorber dyno - I'm going to trust you meh.
XXX also got dyno lah, you see any great works from there? salah tune got allot lah.
If you want to see how I support local industry, see my website.
