kah kah kah....
this is why emanage got bad reputation... the person doenst know how to tune or install saying that its normal... i bet ur car is not well tuned... how did he tune? bontot style or wind band? what afr do he use? all these things are important to get fine tune...
there is 2 led lights:
1) near usb port - this should be orange if no connection to laptop
2) should be green after u start ur engine and idle for 15s
if u have come to kl, contact cipan, he can check all the wiring and tune back for u....