Haiya.... From my view is most of the problems come from the technician itself. They actually dont know how to fixed the problem. In here (my place) u must buy or used their oil (Mach 5 and Syntium 800 n 1000 only) for services and if u get by urself ur engine warranty will expired even though for the 1st services. The worst part they like to see u wait for few hours before they start working.
Talked about remote alarm. My remote alarm break (jatuh) need replacement for the cover only. I went to service center ask for new 1. The worst answer i heard the technician said u must changed all the alarm system. Haiya just because the cover break u need change all the alarm... Very disappointed....
Ooo..this is how they make money..