- Oct 9, 2008
- 107
- 4
- 1,518
Problem not solved, the car is with Proton Center of Excellence for one week already(Yes I finally took the trouble to send it all the way there). At the end of the past one week, I was told that brake rotor were replaced and on-wheel balancing done(my mechanic can do all this in one day but Proton needed a week), test drove it, wobbling is worse than before(occuring to wider speed range now).
I told them I will give them another week, after that I will take it as Proton is not able to fix their own product despite giving them one year to figure it out on a defect which is reported upon taken delivery.
Also called them a few times requesting for returning my call coz I have some suggestion/leads for them to fix this issue(the guy on the other side promised to call back by today), without surprise no calls were returned, called their i-Care line today at 4.45pm, no body answering the 'care' line, I guess the office hour is over already.
I told them I will give them another week, after that I will take it as Proton is not able to fix their own product despite giving them one year to figure it out on a defect which is reported upon taken delivery.
Also called them a few times requesting for returning my call coz I have some suggestion/leads for them to fix this issue(the guy on the other side promised to call back by today), without surprise no calls were returned, called their i-Care line today at 4.45pm, no body answering the 'care' line, I guess the office hour is over already.