bought a critical mass 5ch amp and the cs10 10" JBL sub with his carpet sealed box... now still running in... :D satisfied i could say.
as many customers review here, quite satisfied with hi1983 customer service, flexible and customer first service, friendly person, the deal more like making friends than doing business. :D
the feeling is not like any other deal with sound system shop, they will just ask you to spent, hi1983 will try save ur budget... really... he will recommend according ur budget and setups... no hard sales, no con man talk.
he is a good seller and selling ori stuff, you meet him, you know why most customers trust him and his stuff and his warranty.
give him a call, he won't eat you. :D meet him, he may treat you a meal if you leng cai like me.. :P
and oh ya, he is a good tuner as well, maybe not the best, but good, responsible, and very knowledgeable.
he tuned my system for ard 3hours, until he himself satisfied, and told me to come back to him after one month, coz the amp and woofer need to run in and the sound may change, so need to fine tune...
i nvr get this type of service frm other acc shops... they will just simply tune(10minutes?) n let you go home, then you gonna spend whole day to tune urself again.... and they nvr tell you go back to them after run in... (i'm talking most, maybe some of you guys are super regular to one shop/you spent 20k on ur system frm them, thats different case; but i just bought an amp n a woofer frm hi1983...)
neway, a small comment to hi1983... time management when making appointment is very important, i'm still ok with it, but some other ppl may not like it so much. :D