- Sep 17, 2008
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Totally agree. Customer service is so so so so important that it can't be stressed enough. I wouldn't buy something from a seller no matter how good that product is if the customer service is crappy.Maybe period that day or mood not good leh...times are bad but then as seller, should always maintain good customer service.
Everyone likes a good service, one bad service and can wave goodbye to that customer.
No reason to be racist I agree. I have seen a lot of sellers as well, cursing people who called and ask many questions and never
buy anything in the end...like that how to be seller? Even selling cars people come and test drive then not necessary they will
buy on the spot, maybe if suitable, he will come back 2nd time to purchase it...
All in the end is just about good customer service. Good Customer Service, if item is expensive, I believe many will still buy
cuz of the seller's attitude and service towards customers...
talk with him? come on.... i din talk anything after that, he din talk with me also....but i do bought lots of stuff from selers here and mudah this few weeks...so when he come diu me again, i can slap him with tons of receipts...:proud:peterj...so how manage to slow talk with the seller to work things out?
maybe small firering that i dont noticed, mie from avantech told me that, but myself din noticed...lol:stupid:that guy been selling here a very long time. i myself have inquired regarding his stuff before and he was OK with it.
I think he bad mood that day?
but peterj....yr vtec turbo still misfiring?
True, but so far, things I bought from eBay, no problem at all. Touchwood.after reading this i feel lucky i didint buy anything by postal ......
COD the best trading method .....
Probably business big, harder to handle, so lost his cool. Or kena tiew by some other buyer, bad mood.It's very sakit hati to see some seller when they just started business from 0 have very good attitude and very prompt....once business is stable, on track and got reputation...they start to change.....less friendly, bigger ego, bad attitude....it not just in car parts....any business also like this....there are very few sellers out there that have made it big and still keeping the same friendly faces from the 1st day they started....I salute those few....
Yup, in business must give and take also......forgive the seller bro...
human tend to make mistakes.
however to those out there who thinks doing business is easy...think again.
if u wanna be the boss u must be able to take the heat.
i only met a handful of seller wif really gud n cool attitude.
dun just think about profit....customers service is also important...