Beware of speework!!!

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snopp

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recently my hotbit spring broken into 2 pc..n send for warranty..in my life never heard of spring broken unless u accident..and i suspect the spring actually made by them next to speedwork shop instead in GERMANY..then the Manager simply replace for me the spring with diff height and kgm.the manager said is same and since in using ajdustable it can be adjust to same height..wat the hell they all telling me this bull-shit story..u all can see the pic i post..pls b aware..pls spread this news...i don wan you all to b con.now im damn piss of with them...
im uploading the pic for u all to judge...



 

pangyau

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Hello snopp,

Thanks for the info. crazy moment now...
Maybe could share the shop name, so we could aware in future...

Put customer life at risk... maybe your HOTBITS are the fake unit?
Please share your detail with us...
 
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snopp

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Hello snopp,

Thanks for the info. crazy moment now...
Maybe could share the shop name, so we could aware in future...

Put customer life at risk... maybe your HOTBITS are the fake unit?
Please share your detail with us...
the shop name is SPEEDWORK..they claim their spring from GERMANY..if my hotbits are fake then since they sell hotbit mean fake unit?? the MANAGER Told me is the same kgm even diff height...that mean every car can have diff height of spring?? this is call suspension specialist?:banghead::banghead:
 

papagoines

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speedwork? as in the speedworks? with locations here Contact with us - SPEEDWORKS?

AFAIK, hotbits came from australia and not germany, and speedworks licensed the production here in malaysia... if speedworks PJ that you refer, it's true that they manufacture their own springs... the factory is beside the shop maa...

hearing genuine hotbits spring broke is nigh impossible
 
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snopp

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speedwork? as in the speedworks? with locations here Contact with us - SPEEDWORKS?

AFAIK, hotbits came from australia and not germany, and speedworks licensed the production here in malaysia... if speedworks PJ that you refer, it's true that they manufacture their own springs... the factory is beside the shop maa...

hearing genuine hotbits spring broke is nigh impossible
that fact is broken and it claim the spring are made in GERMANY with 10yr warranty...u can refer the pic i posted..i not making any false report or do something bad to accuse unless the thing are real and im facing it now..hope u understand my situation bro...

i got the old batch of spring it print made in GERMANY but new batch all no printing on the spring.
 

papagoines

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that fact is broken and it claim the spring are made in GERMANY with 10yr warranty...u can refer the pic i posted..i not making any false report or do something bad to accuse unless the thing are real and im facing it now..hope u understand my situation bro...

i got the old batch of spring it print made in GERMANY but new batch all no printing on the spring.
i'm not saying that you are wrong, just want to confirm izzit the real speedworks shop that you refer? because I'm afraid there's a lot of fake product around

need to confirm, are these below speedworks (with an 's') the place you bought the springs?


SPEEDWORKS (M) SDN BHD
Lot 2, Lorong 51A/227B
Section 51A
46100 Petaling Jaya
Selangor, Malaysia


SPEEDWORKS PENANG
No. 301, Jalan Perak
10150 Georgetown
Penang, Malaysia

the reason that I'm skeptical (even though I'm not using hotbits springs) is that lots of my friends used hotbits springs manufactured at speedworks PJ for years and never broke... and for a fact that 2 of them involved in heavy frontal accident with total loss managed to sell off their springs because its still ok...

again, not saying you are wrong... just wanna clarify
 
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snopp

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i'm not saying that you are wrong, just want to confirm izzit the real speedworks shop that you refer? because I'm afraid there's a lot of fake product around

need to confirm, are these below speedworks (with an 's') the place you bought the springs?


SPEEDWORKS (M) SDN BHD
Lot 2, Lorong 51A/227B
Section 51A
46100 Petaling Jaya
Selangor, Malaysia


SPEEDWORKS PENANG
No. 301, Jalan Perak
10150 Georgetown
Penang, Malaysia

the reason that I'm skeptical (even though I'm not using hotbits springs) is that lots of my friends used hotbits springs manufactured at speedworks PJ for years and never broke... and for a fact that 2 of them involved in heavy frontal accident with total loss managed to sell off their springs because its still ok...

again, not saying you are wrong... just wanna clarify
yes this is the shop that i mention bro..the manager (EUGENE) told me can use diff spring on our car as we can adjust the spring to make it balance
 

DanzEterna

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or maybe u were unlucky to get the defective unit,
u should tell them to claim for the whole suspension set not just replace
the springs....summore still under warranty ma.
 

papagoines

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yes this is the shop that i mention bro..the manager (EUGENE) told me can use diff spring on our car as we can adjust the spring to make it balance
i see... i knew eugene... twice met him when purchasing K&N filter for my old engine and newly swapped ones...

thought he's good..
 

snopp

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or maybe u were unlucky to get the defective unit,
u should tell them to claim for the whole suspension set not just replace
the springs....summore still under warranty ma.
yes mayb im bad luck to get the defective unit..as a professional manufacturer they should replace 1 with same spec as the old spring and not simply take n said this can b use as same...the spring they replace for me shorter then my previous spring..im so nice to ask if i buy another spring to match the shorter pc he say RM200 per spring i was WTF man...this is call professional??
 

papagoines

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yes this is the shop that i mention bro..the manager (EUGENE) told me can use diff spring on our car as we can adjust the spring to make it balance
i see... i knew eugene... twice met him when purchasing K&N filter for my old engine and newly swapped ones...

thought he's good..
 

snopp

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yes he is good in bullshitting bro..u go and ask anybody if the spring 1 short and 1 tall will it b the same??
 

pangyau

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Normally, during warranty period.
Seller should provide 1 to 1 ex-change to customer.
Result, customer will get what they paid for.
 

LeeHK

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Like that also can !

Must be cooling process not done properly !

I will not touch K&N filters too ... its not meant for daily use in our traffic... K&N for track ok.

So much dust it sucks in.... screws up your airmass sensors . Cost me 800 bucks to change.
 
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akuma

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if u still keep all ur proof of purchase n d item is still under warranty,thn prolly u can bring ur case 2 d consumers' tribunal if d workshop/outlet still do not gif u a saticfactory reply..whc in ur case,i think they can't do dat,replace ur spring w another different spec unit.n oso,as a goodwill gesture,they SHUD offer 2 replace d whole set or @ least take a look @ d other 3 springs.
well,d final decision is urs.it's good dat u shared it here w pics 4 all 2 c.
good luck
 

GT_AUTO

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Like that also can !

Must be cooling process not done properly !

I will not touch K&N filters too ... its not meant for daily use in our traffic... K&N for track ok.

So much dust it sucks in.... screws up your airmass sensors . Cost me 800 bucks to change.
ur maf is screw by the oil from the k@n not the dust.that's why nowadays a lot of air filter
manufacturer opted for dry type.
 

TitanRev

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I will not touch K&N filters too ... its not meant for daily use in our traffic... K&N for track ok.

So much dust it sucks in.... screws up your airmass sensors . Cost me 800 bucks to change.
Snoop, could be defective product. Sorry about your encounter. It was really unprofessional way for them to solve your problem.

LeeHK, do you have any proof to say that K&N filters are not meant for street use? Maybe your air filter was not cleaned properly & oiled properly or maybe it's fake causing the problems. I've been using K&N for a few of my cars, some used for 5 years and not a problem to my intake sensors. Sometimes we cannot just jump straight into conclusion that a product is not good because it screw up your sensors. It could be other causes. Like you over oiled the filter, did not clean it properly and on recommended intervals.

If K&N is really that bad then there would be more people complaining.
 
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GT_AUTO

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Snoop, could be defective product. Sorry about your encounter. It was really unprofessional way for them to solve your problem.

LeeHK, do you have any proof to say that K&N filters are not meant for street use? Maybe your air filter was not cleaned properly & oiled properly or maybe it's fake causing the problems. I've been using K&N for a few of my cars, some used for 5 years and not a problem to my intake sensors. Sometimes we cannot just jump straight into conclusion that a product is not good because it screw up your sensors. It could be other causes. Like you over oiled the filter, did not clean it properly and on recommended intervals.

If K&N is really that bad then there would be more people complaining.
tr is right.u maybe u didn't oiled it properly.
 

Ratbit

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Wtf..:confused:.and here i always believe speedworks is always offering its customer genuine and high quality products that really works:top:, that eugene guy i thought is a nice and friendly guy:wavey:, although every time i went there he seems to be very busy attending to customer:marchmellow:....i will inform this matter to him ASAP.:call:.as his name being mention here.:damnmate:.
 

snopp

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Wtf..:confused:.and here i always believe speedworks is always offering its customer genuine and high quality products that really works:top:, that eugene guy i thought is a nice and friendly guy:wavey:, although every time i went there he seems to be very busy attending to customer:marchmellow:....i will inform this matter to him ASAP.:call:.as his name being mention here.:damnmate:.
no need bro..he will tell u the spring is the same and wil ask me go there they will adjust it FOC for me...bla bla bla...the pic tell the story...no need to explain much rite..as i just doing a community service only...i don wan member of zth to get con..
 

chaser288

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dear snopp. i'm eugene from speedworks.

it's been about 3 months already from the first time you came into speedworks to claim your warranty.

Yes, the spring broke into 2 and the only way it could be broken is in an accident. However, you only brought the springs to us when you come and i asked to see your car but you refused. This is to clarity that your car is indeed not in an accident.

The next day you called me to complain about the uneven height of the springs and in the end of the conversation, you said that you were coming to speedworks to settle this matter. I said yes and bring your car along. But since then you didn't come.

I don't know the reason you didn't come or your reason you don't want to bring your car to speedworks.

Sorry, i didnt reply here earlier cos i don't know about this post.

Now, if you are still keen, come to speedworks and i'll change both the springs for you and i'll give you the benefit of doubt that your car were not in an accident.

PS: I'm not bullshitting when i say that the springs of different height can be used. This is only applicable PROVIDED the specs of the springs are the same. The springs are NOT produced next door to speedworks.


Thanks

---------- Post added at 09:22 PM ---------- 6 hour anti-bump limit - Previous post was at 09:21 PM ----------

Wtf..:confused:.and here i always believe speedworks is always offering its customer genuine and high quality products that really works:top:, that eugene guy i thought is a nice and friendly guy:wavey:, although every time i went there he seems to be very busy attending to customer:marchmellow:....i will inform this matter to him ASAP.:call:.as his name being mention here.:damnmate:.

Ratbit : since i'm no longer the salesman there, i have other responsibilities to attend to. Sorry if i ignored you.
 
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SYeNi69

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There u go ... :)

make luv not war :proud:
 
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