not to add fire or what though..
i personally find zoo do have a right point..
first of all, in a business world sales is everything.. to attract sales,
more facilities must be given to make sure the business runs in good.
so CC is just another facility that enhances the sales.. nobody will brag
much about the CC charges because of the fact that it's just a facility..
even government facilities like public phone, bus, LRT all also need money.
so it's just a norm.. no doubt there are some company's that charges the cost to
customer.
zoo is trying to point that they are not being calculative over the 1% though.
but seriously to think of the 1cent matter is rather ridiculous..
dont complain or make a company name smell bad, for just tiny lil things like
1 cents..
would u mind holding rm0.99 of coins, if u pumped rm60.01 and pay rm61.00?
perhapz you will just ignore the 9 cents and take the 90cents only..
wouldnt it be better to make it at rm1.00 of change?
so the situation is the same on the other side, the petrol station is just trying
to give and take.. it's not like they are hungry over 1,2,3 cents.. it's just for both
party convinience..
finally making assumptions like having 1000customers, eating up all their 1cent is
just plainly ridiculous too.. we can also assume that IF the company eats up 1000
customer's 1cent, in return we give 500customers additional 2 cents.. so the net
effect will still be contra off.. it's all plain assume.. so no point arguing over such
assumption..
finally zoo, goodluck in your business. a successful business will never be calculative
over those 1 cents , 2 cents or 1, 2, 3% cc charges.. it will just be part of their
operating expenses.