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Message: <blockquote data-quote="magmag" data-source="post: 597887" data-attributes="member: 13751">sometimes i wonder what's the use of streamyx hotline when there's nothing they're authorized to do. I got myself into a sticky situation as well just a few days ago.I applied for my streamyx online and after 2 days went shopping and saw another more appealing package but offered by a reseller. So.. I tot ok... i'll get the package from the reseller and cancel the previously applied online one. Gave the reseller all my details and all but later found out that apparently i can't cancel my application thru Streamyx hotline. I have to go to Telekom to do the cancellation.Had to go all the way there and finally cancel the application. Asked the guy there if it was immediate cancellation and if i can immediately do my re-application. He said 'of course you can!'Went home... called my reseller... 1/2 hours later got a call from my reseller said can't re-apply 'cos apparently my application is still active. I went online to check if my application status was still active... saw that it said 'Application Cancelled'.Called Streamyx hotline dunno how many times repetitively telling them that i have already cancelled my application and they repetitively tell me i have to go kedai telekom to do a cancellation (which part of ALREADY CANCELLED did they not understand).At the end had to wait 4 days just to have my application cancelled status travel from the telekom database to the streamyx database... WAT KINDA FXXcked up system is this ???</blockquote>

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