here is my comment on what i went thru in daiichi...
i ordered the kevlar bumper a week/2 b4 cny...few days b4 cny, i called danny for appointment for installation. innitially, danny couldnt make it to da shop so it was ok den i went n talk to da darren or another fellow(can't recall)..i woke up early at 10am n went thr at 11am as the supposed appointment was to be tat time. after spoken to danny, he told me to look for any of dem in da shop n install on da same time same day. den this daiichi fellow said kenot be done, pls be back in da evening at 5pm or day after.
well, i said ok as i also wanted to do some shoppin for my cny items. innitally, i tot my bumper was readied n installation wud take 1/2 - 1 hour. den, i returned thr on the next day at 11am. this was whr i started to piss off n boiled. i reached there n saw the indon staffs were cutting da bumper n i tot it wud b readied fast. i asked the staffs ' baper lama nak pasang' ..they said 'lama juge' ...
11.10am started to cut..11.30am an apek selling water and nasi lemak on motor stopped behind n they went to buy food.i also followed n cangkung wif dem eating mee hoon. 11.45am went back to work. 12.30pm, uninstall my ori bumper. 1pm doin touch-up. 1.30 paint the bumper. 2.00pm, abit of touch-up.2.30pm blew the dust away. 2.40pm, the chinese guy came n asked for remaining balance.2.45pm, i ciao..
i was wondering, if i did my bumper on 5pm da day b4, i ma nit to wait like sohai until 8?????...what kinda service shit is that?
danny,i still 1 2 do business wif u.n i'm not critising u or anything. but pls, if u had promised to turn up on the day of appointment, pls do so.i am a salesman as well, n i did sales which is much much bigger den dis. it's not the issue of amount of sales conducted, but i am a customer. no matter how big/small is da amount, u nit to create a good bond n relationship. u may haf things goin on dat day tat u cant avoid it, i understand as it happens. but, for ur sake, will u be able to tell DAIICHI to improve their bloody service? for da whole 3 bloordy hours, i squated thr lookin n smelling the dust at the garage!!!!...is that how a customer with small amount of sales is treated? n for 3 hours!!!, none of dem mentioned i nit to wait 3 PRECIOUS BLOORDY hours THERE!!!...AS IF I GOT NOTHIN ELSE BETTER TO DO IN MY LIFE!?:angry_smile: :baring_teeth: :angry_smile:
the reason i go thr is becos i like the design n i like the KEVLAR thing n i 1 2 do busines wif u bcos what i heard/read about ur reputation. PLS dont spoil it. I STILL 1 2 buy things from u but can u gif me the confident back?u r a nice guy danny n u din look down on me like what they did which were damn obvious. PLS, do sumthing about it. Thanks
a drop of oil will smear the whole water.