My headlamp clip broken adn the clip drop in the headlight.
They say i cannot claim for warranty.
1) they say i use blue bulb.
2) i stick chrome rims on the headlamp.
Service my car at PESC MD 13/7/2005.
lodge complain on reverse sensor malfunction and headlight clip fall in.
reverse sensor done, clip dunno gone where.
The service consultant mr. damizi ask me come tomorrow to collect the
clip.
Ok i come again on thurday around 5pm. pass my car key to mr. damizi. he
drove my car into the service area. Less than 10 minutes my car came out.
He say the calip cannot be install back, even install back also the clip
will drop. he also said one of the plastic collar broken.
Then how ? he say cannot claim warranty. Ask me to pay rm350++ for the
damn headlamp. I'm not gonna to pay for this freaking light.
then i call up proton i-care spoke to miss mazlina or whatever. She say
she will follow up and call me in a short while. Waited 30 minutes no
call return.
Today 15/7/2005 8.45am i call up proton i-care again and she is engage.
Ok. 15 minutes later i call up proton i-care again and spoke to miss
mazlina. She said she will follow up and give me a call later. Waited
till 11am no call. then i call her up again and she say Mr. akmar and mr.
tang from PESCMD will call me up regarding about the headlamp and she
also said mr. damizi on leave !!!, can see that the chicken run away.
about 4.30pm+ PESC MD guy mr. akmar called me up. and say i cannot claim
for warranty because of i modified the headlight with different bulb and
must use original bulb from Proton. I so pissed off and ask him to return
back my lost clip as soon as possible. He ask me to call up on monday
again to get the clip. Monday i gonna screw them up again for the clip.
If no clip return back to me replace the whole damn headlight for me.
Proton staff management sucks. I don't know whay tengku mahaleel and TUn
mahathir has this kind of staff !!!. Pass here pass there. i can't
believe it. I change my own bulb also can void warranty. I on the way
back from johor to KL one of the bulb blow off. Of course i need to
change new bulb. That bladdy Mr. akmar say must use original bulb from
Proton ??? When proton got it's own bulb ? It's very unprofessional when
a service consultant dealing with warranty claim say like that to proton
customer. I bought my car from PESC MD and i service my car there end up
a piss off feedback to me.
They say i cannot claim for warranty.
1) they say i use blue bulb.
2) i stick chrome rims on the headlamp.
Service my car at PESC MD 13/7/2005.
lodge complain on reverse sensor malfunction and headlight clip fall in.
reverse sensor done, clip dunno gone where.
The service consultant mr. damizi ask me come tomorrow to collect the
clip.
Ok i come again on thurday around 5pm. pass my car key to mr. damizi. he
drove my car into the service area. Less than 10 minutes my car came out.
He say the calip cannot be install back, even install back also the clip
will drop. he also said one of the plastic collar broken.
Then how ? he say cannot claim warranty. Ask me to pay rm350++ for the
damn headlamp. I'm not gonna to pay for this freaking light.
then i call up proton i-care spoke to miss mazlina or whatever. She say
she will follow up and call me in a short while. Waited 30 minutes no
call return.
Today 15/7/2005 8.45am i call up proton i-care again and she is engage.
Ok. 15 minutes later i call up proton i-care again and spoke to miss
mazlina. She said she will follow up and give me a call later. Waited
till 11am no call. then i call her up again and she say Mr. akmar and mr.
tang from PESCMD will call me up regarding about the headlamp and she
also said mr. damizi on leave !!!, can see that the chicken run away.
about 4.30pm+ PESC MD guy mr. akmar called me up. and say i cannot claim
for warranty because of i modified the headlight with different bulb and
must use original bulb from Proton. I so pissed off and ask him to return
back my lost clip as soon as possible. He ask me to call up on monday
again to get the clip. Monday i gonna screw them up again for the clip.
If no clip return back to me replace the whole damn headlight for me.
Proton staff management sucks. I don't know whay tengku mahaleel and TUn
mahathir has this kind of staff !!!. Pass here pass there. i can't
believe it. I change my own bulb also can void warranty. I on the way
back from johor to KL one of the bulb blow off. Of course i need to
change new bulb. That bladdy Mr. akmar say must use original bulb from
Proton ??? When proton got it's own bulb ? It's very unprofessional when
a service consultant dealing with warranty claim say like that to proton
customer. I bought my car from PESC MD and i service my car there end up
a piss off feedback to me.
