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<blockquote data-quote="ixeo" data-source="post: 1064330369" data-attributes="member: 14889"><p>Hi David</p><p></p><p>Good to hear from the representative taking proactive measures to help the customer and his alleged issue with your product.</p><p></p><p>I have some questions for you.</p><p></p><p>Are your products <strong>officially certified</strong> by API? ACEA? </p><p>I know your product most likely meets and exceeds their standards, but does it have OFFICIAL CERTIFICATION?</p><p></p><p>What base stock is it? Group I? II? III? IV? V? Hydrocracked III? XHVI?</p><p></p><p>Where is it blended?</p><p></p><p>Where is it packed?</p><p></p><p>Do you consider your products for </p><p>1. General use (no better than factory fill)</p><p>2. High mileage (e.g. Mobil 1 Extended Performance)</p><p>3. Performance? (e.g. Torco, Motul 300V etc.)</p><p></p><p>Thank you.</p></blockquote><p></p>
[QUOTE="ixeo, post: 1064330369, member: 14889"] Hi David Good to hear from the representative taking proactive measures to help the customer and his alleged issue with your product. I have some questions for you. Are your products [B]officially certified[/B] by API? ACEA? I know your product most likely meets and exceeds their standards, but does it have OFFICIAL CERTIFICATION? What base stock is it? Group I? II? III? IV? V? Hydrocracked III? XHVI? Where is it blended? Where is it packed? Do you consider your products for 1. General use (no better than factory fill) 2. High mileage (e.g. Mobil 1 Extended Performance) 3. Performance? (e.g. Torco, Motul 300V etc.) Thank you. [/QUOTE]
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