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Bad Experience in Autochild
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<blockquote data-quote="ylkien" data-source="post: 2712831" data-attributes="member: 13445"><p>woa...that is truely long and worth while reading. It shows the feelings & opinions on both sides. I wouldn't patronise a workshop like that....</p><p></p><p>From what I see in MY opinion :</p><p></p><p><span style="font-size: 18px">1) Client has the right to interfere with work done on HIS property.</span></p><p>- Not knowingly, clients usually interact with workers in the workshop to 'check' their knowledge. This will give the client a sense of trust or distrust.</p><p>- I'll never lose sight of my car when it is being repaired. I previously saw the mechanic trying to change some parts which I didn't authorise him to change (I was changing my black oil, and he sibuk want to change my brake pads w/o my consent! His reason was that my brake pads are nearly worn out, but there is still 50% left)</p><p>- If the client doesn't feel safe about the workmanship, it would be appropriate for him to interfere. I deal with customers all the time, and you must put yourself in their shoes.</p><p>- The workshop must be able to give him a satisfactory answer to make him feel secure. I know many workshops w/o adequate knowledge on what they are doing (especially those doing electrical stuff)</p><p></p><p><span style="font-size: 18px">2) Client/Workshop must consult/discuss together for any spare parts that client/workshop may bring in</span></p><p>- Yea, i know many workshops earn a lot from spare parts. Some even sell counterfit parts (not referring to any workshops mentioned here)!</p><p>- Well, this is mainly to ensure everything goes smoothly. But again, client makes the final decision. Workshops knowledge might not be as good as client's, and vice versa</p><p></p><p><span style="font-size: 18px">3) Price agreement (terms & agreements) has to be made before the work starts</span></p><p>- When I do send my car to the workshop, the price will be given to me (excluding parts). I'll inform the workshop to tell me whenever there is a need to increase the workmanship price in that duration.</p><p>- I do projects, and we charge either by projects, or by hours.</p><p>- I've never seen a workshop charging by hours before! They might be out to slaughter you! I guess it boils down to experience...</p><p></p><p></p><p></p><p>A quote from my friend..</p><p><span style="font-size: 18px">Over milk a cow once, and it dies (and there goes your milk supply).</span></p><p><span style="font-size: 18px">Moderately milk a cow daily, and you get more milk in the future...</span></p></blockquote><p></p>
[QUOTE="ylkien, post: 2712831, member: 13445"] woa...that is truely long and worth while reading. It shows the feelings & opinions on both sides. I wouldn't patronise a workshop like that.... From what I see in MY opinion : [SIZE="5"]1) Client has the right to interfere with work done on HIS property.[/SIZE] - Not knowingly, clients usually interact with workers in the workshop to 'check' their knowledge. This will give the client a sense of trust or distrust. - I'll never lose sight of my car when it is being repaired. I previously saw the mechanic trying to change some parts which I didn't authorise him to change (I was changing my black oil, and he sibuk want to change my brake pads w/o my consent! His reason was that my brake pads are nearly worn out, but there is still 50% left) - If the client doesn't feel safe about the workmanship, it would be appropriate for him to interfere. I deal with customers all the time, and you must put yourself in their shoes. - The workshop must be able to give him a satisfactory answer to make him feel secure. I know many workshops w/o adequate knowledge on what they are doing (especially those doing electrical stuff) [SIZE="5"]2) Client/Workshop must consult/discuss together for any spare parts that client/workshop may bring in[/SIZE] - Yea, i know many workshops earn a lot from spare parts. Some even sell counterfit parts (not referring to any workshops mentioned here)! - Well, this is mainly to ensure everything goes smoothly. But again, client makes the final decision. Workshops knowledge might not be as good as client's, and vice versa [SIZE="5"]3) Price agreement (terms & agreements) has to be made before the work starts[/SIZE] - When I do send my car to the workshop, the price will be given to me (excluding parts). I'll inform the workshop to tell me whenever there is a need to increase the workmanship price in that duration. - I do projects, and we charge either by projects, or by hours. - I've never seen a workshop charging by hours before! They might be out to slaughter you! I guess it boils down to experience... A quote from my friend.. [SIZE="5"]Over milk a cow once, and it dies (and there goes your milk supply). Moderately milk a cow daily, and you get more milk in the future...[/SIZE] [/QUOTE]
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