Hi linkeong , is it complicated in the process of this tribunal thing ? I'm facing problems with Kegani Autotech now.
Here's the story ,
I sent my car which is on 2zzge engine to kegani to install stage 2 camshaft , valve spring and thermostat and i was charged RM1300 for labor fee. Before my car went it , everything was working fine. By the day my car was done ,i went and collected and when i started my car everthing seemed fine till i was on my way back to work only did i found out that my engine couldnt LIFT as it should at 6.2k rpm. I then called and went back to workshop for a checkup. His worker then did some minor checking and sensors were all seem to be working fine and they said maybe it was due to my emanage wiring problem as some wiring were abit loose. I ask his worker whether could it be some engine internal installation mistake or setting mistake and they said no. Then i head out to repair the emanage wiring and the problem still the same meaning it has nothing to do with management. I then went home after doing wiring and now even engine check light is up sometimes during drive with code ( VVT System Malfunction ). I called up Kegani and he asked me to send back car for them to check. i then sent back my car to them and few days later they called me up saying everything seems fine even without knowing the problem so i went to collect my car again. When i reached there, he brought me for a round to show my car is alright but problem was stilll there. Ofcourse i was already feeling unhappy that i paid so much for labor yet outcome with problems and you did not solve. I told him that problem mostly with be from internally but he keep insist that maybe is cause of oil pressure problem and asked me to buy a oil press gauge to monitor and go back to him.
1: i do not have that time to travel up and down so many times as i have to work and each time i leave my car to you i have to trouble someone to fetch me back klang.
2: You said maybe emanage problem so i went and settled it for rm160 and problem not solved. Now you ask me go buy oil press gauge. if its not the problem im going to waste another few hundred bucks for no reason. And i did reseach alot on the net and strongly believe the problem rises internally .
Due to frustration and them not checking properly , i sent my car to another workshop which i trust. Once the valve cover was opened up , the first error was already sort out , the exhaust cam gear wasnt set right , it was misaligned by 2 teeth and the mech straight took photo of it and send to me while i was working at my place informing me the problem. My mech then continue to open up the head to check the condition of the valves and piston surface and luckily no damage.
Kegani even agreed to work out a refund if it was their installation mistake. I told him this problem and he asked me to show photo to proof and luckily my mech had taken picture of it and i showed kegani. I then asked him for a refund of RM700 rather than fully refund back RM1300 to cover the labor fee being charged when car is done. Even if he refund me rm700 , i myself still have to fork out another few hundred to clear the labor fee.. Then now he is asking me to bring my car over to him when it is done for him to rectify if the problem is solved.
Now i'm just waiting my car to be out of workshop and go meet him up and see how things will end up.
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