Dear all,
Recently, I went to change new rims and 2 new tires for my car at a tire shop at PRIMA SAUJANA KAJANG WITH "FALKEN" SIGNBOARD. This shop is near to the McD, behind 7-11 row. It was Apr 2013. I trusted the shop, after changed I straight away paid and drove back without checking the tires. After got home, my neighbour came, we chatted a while and he found that the tires were made in Mid 2011! I was shocked...
But I was too busy that I didn't have time to revisit the shop to ask. Then I sent my car to service, then the workshop owner advised me to check back with the tire shop, saying that it could be a misunderstand. When I finally got back to the tire shop to ask, the lady boss (which I dealt with initially) wasn't there. I told the tire guy who changed the tires for me about this, his look changed as if he already smell that something is wrong. He said he couldn't control anything as the lady boss was not there. I went back.
Then the lady boss called my mobile, I asked her, she said that 2011 batch is still under warranty, and offer me warranty up to 2016! I didn't agree and said that she should at least be frank to me about the tire production year, but she fiercely replied that "you didn't ask, so I thought you don't care! All my customers also like that! I just sell what tires I have!"...
Dear all SIFU, is this normal?? Or am I asking too much? Thanks.
Recently, I went to change new rims and 2 new tires for my car at a tire shop at PRIMA SAUJANA KAJANG WITH "FALKEN" SIGNBOARD. This shop is near to the McD, behind 7-11 row. It was Apr 2013. I trusted the shop, after changed I straight away paid and drove back without checking the tires. After got home, my neighbour came, we chatted a while and he found that the tires were made in Mid 2011! I was shocked...
But I was too busy that I didn't have time to revisit the shop to ask. Then I sent my car to service, then the workshop owner advised me to check back with the tire shop, saying that it could be a misunderstand. When I finally got back to the tire shop to ask, the lady boss (which I dealt with initially) wasn't there. I told the tire guy who changed the tires for me about this, his look changed as if he already smell that something is wrong. He said he couldn't control anything as the lady boss was not there. I went back.
Then the lady boss called my mobile, I asked her, she said that 2011 batch is still under warranty, and offer me warranty up to 2016! I didn't agree and said that she should at least be frank to me about the tire production year, but she fiercely replied that "you didn't ask, so I thought you don't care! All my customers also like that! I just sell what tires I have!"...
Dear all SIFU, is this normal?? Or am I asking too much? Thanks.