Ello all.....I had been there, and for me their service is quite ok....yes....nobody prefect, their also hav done something wrong to my car,actually my stereng...their broke the airbag....AND REPLACE IT WITH NEW ONE ORIGINAL PROTON.....I think it is not kenny foult...maybe their pekerja yg curi or done something wrong....so for me we should giv them a chance...i also knew michael....
My opinion is nobody perfect loo....althought they hav done something wrong...but their are trying to improve it.....ok....this is only my side of view...jgn marah2...i'm not taking side ok....we all still family ....anything inform us Vincent...
Bro... I think the problem here is how the shop handles problems lar... They appear very irresponsible. No doubt its Human Nature to try to avoid problems and try not to replace anything if they can, however, I find the way they answer " Maybe the cable walk away on its own" is a very unacceptable answer. If they had just apologise and talk on how they can come up with an alternative solutions, they would have at least lowered the frustration and anger felt by our bro here.... Had it been me in the shop, I would have immediately demanded for the boss to inform him what great staff members he has and that how his business will prosper further with such "Superb" Staff members.
Anyways... having their shop posted here, I am sure despite what actions they may take to rectify this problem, most of us here would definitely Blacklist this particular shop in Puchong already. I for one will definitely not go to any workshop in Puchong for that matter from today. Good luck on their business and hopefully their current customers are sufficient to sustain their business survival.