CASE No.1
27 Jun 2012, 10:53 PM
Hi,
My Altis (1.8G) started to had jerking problem few days ago & I've brought my car to Kajang Service Center to check the issue.
I was told my car gearbox got issue as the shift from gear 1 to 2 causes the car to jerk. I've just completed my 100,000km service last week and no problem was detected with my gearbox that time.
Now the Service center mention that they will charge for the gearbox repair as the car's warranty is over. They estimated the cost to be more than RM 10,000 which is totally unacceptable and I've not agreed for Toyota to check it further. I'm taken my car back now and I demand a proper explanation from Toyota on how this problem can happen.
My question is, how come my gearbox has issue when all my services was done in Toyota service center? I'm sure my car ATF oil was changed on schedule. My car is hardly 4 years old & just reached 103,000km mileage.
I'm completely dissapointed that the Kajang Service center mentioned that nothing else can be done although i just service my car last week. Is there any other way that Toyota can assist to fix this problem? Do I need to raise an appeal to Toyota to diagnose my car gearbox without any charge?
Regards,
Ruben
CASE No.2
30 Jul 2012, 12:47 AM
Am having the same jerking problem.My Altis (1.8G) started to had jerking problem few days ago & I've brought my car to Cheras Service Center to check the issue.
I was told my car gearbox got issue as the shift from gear 1 to 2 causes the car to jerk.
My car is hardly 4 years old & less than 50000km.
It seem this regular failure inexplicable of Toyota, given the company's reputation and feel that the company ought to be feeling a great deal of shame at the failing of a critical component such as the gearbox.
Hopefully Toyota to accept that this is a problem with the maufacture or design of the gearbox.
Does anyone have any more information on this problem?
Thanks in anticipation.
Regards,
2leeph
For further readings goto :
http://www.tribetoyota.com.my/forum/topic.dot?topic_id=2981
27 Jun 2012, 10:53 PM
Hi,
My Altis (1.8G) started to had jerking problem few days ago & I've brought my car to Kajang Service Center to check the issue.
I was told my car gearbox got issue as the shift from gear 1 to 2 causes the car to jerk. I've just completed my 100,000km service last week and no problem was detected with my gearbox that time.
Now the Service center mention that they will charge for the gearbox repair as the car's warranty is over. They estimated the cost to be more than RM 10,000 which is totally unacceptable and I've not agreed for Toyota to check it further. I'm taken my car back now and I demand a proper explanation from Toyota on how this problem can happen.
My question is, how come my gearbox has issue when all my services was done in Toyota service center? I'm sure my car ATF oil was changed on schedule. My car is hardly 4 years old & just reached 103,000km mileage.
I'm completely dissapointed that the Kajang Service center mentioned that nothing else can be done although i just service my car last week. Is there any other way that Toyota can assist to fix this problem? Do I need to raise an appeal to Toyota to diagnose my car gearbox without any charge?
Regards,
Ruben
CASE No.2
30 Jul 2012, 12:47 AM
Am having the same jerking problem.My Altis (1.8G) started to had jerking problem few days ago & I've brought my car to Cheras Service Center to check the issue.
I was told my car gearbox got issue as the shift from gear 1 to 2 causes the car to jerk.
My car is hardly 4 years old & less than 50000km.
It seem this regular failure inexplicable of Toyota, given the company's reputation and feel that the company ought to be feeling a great deal of shame at the failing of a critical component such as the gearbox.
Hopefully Toyota to accept that this is a problem with the maufacture or design of the gearbox.
Does anyone have any more information on this problem?
Thanks in anticipation.
Regards,
2leeph
For further readings goto :
http://www.tribetoyota.com.my/forum/topic.dot?topic_id=2981