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Japanese Helpdesk Analyst
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<blockquote data-quote="jen2010thg" data-source="post: 1063365609" data-attributes="member: 106640"><p>-- Japanese Helpdesk Analyst --</p><p></p><p>Salary Package: RM2,500 - RM8,000</p><p></p><p>Location: Cyberjaya</p><p></p><p></p><p>-- Requirements / Qualification --</p><p></p><p>- Candidate must possess at least a Higher Secondary/STPM/"A" Level/Pre-U, Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma,Bachelor's Degree, any field.</p><p>- Required skill(s): Able to read, write, type and speak Japanese and English, STRONG communication skills, basic computer skills</p><p>- Required language(s): English, Japanese</p><p>- At least 1 year(s) of working experience in the related field is required for this position.</p><p>- Preferably Junior Executives specializing in Customer Service/Call Center or equivalent.</p><p>- FRESH GRADUATES ARE ENCOURAGED TO APPLY</p><p></p><p></p><p>-- Job Description --</p><p></p><p>- Inbound and outbound call</p><p>- Record customer issues accurately</p><p>- Process cases that are submitted by customers</p><p>- End-to-end case management (initial,track and close the cases)</p><p>- Communicate with technical experts via phone and emails</p><p>- Follow up with customer via phone calls and emails as needed to resolve issues</p><p></p><p></p><p>Interested candidates please send your latest resume with 1 photo to <a href="mailto:jennifer@huntergroup.com.my">jennifer@huntergroup.com.my</a></p></blockquote><p></p>
[QUOTE="jen2010thg, post: 1063365609, member: 106640"] -- Japanese Helpdesk Analyst -- Salary Package: RM2,500 - RM8,000 Location: Cyberjaya -- Requirements / Qualification -- - Candidate must possess at least a Higher Secondary/STPM/"A" Level/Pre-U, Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma,Bachelor's Degree, any field. - Required skill(s): Able to read, write, type and speak Japanese and English, STRONG communication skills, basic computer skills - Required language(s): English, Japanese - At least 1 year(s) of working experience in the related field is required for this position. - Preferably Junior Executives specializing in Customer Service/Call Center or equivalent. - FRESH GRADUATES ARE ENCOURAGED TO APPLY -- Job Description -- - Inbound and outbound call - Record customer issues accurately - Process cases that are submitted by customers - End-to-end case management (initial,track and close the cases) - Communicate with technical experts via phone and emails - Follow up with customer via phone calls and emails as needed to resolve issues Interested candidates please send your latest resume with 1 photo to [email]jennifer@huntergroup.com.my[/email] [/QUOTE]
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