Dear Viere,
we hardly encounter any problem like this and truly sorry it happened.
if the alarm gives any problem, you should please call me again and so we can handle it.
nobody is passing the problem, and we are not doing it, there is clearly
a misunderstanding here. you had only call once....
after the installation, i had ask you whether everything is going well,
and well you said ok, i do not want you to waste your time travelling if
i or you know there is problem, i mean... nobody will like that.
please do call me again to solve the matter..