sorry to hear that and sorry for your lost. at least your insurance has covered it and make your loses to be minimal.
well, let me share a story.
when my friend's bike was being stolen few years back, and later being recovered at estate where bike was being sold to the illegal worker working there.
and my friend was called to police station to claim back his bike, to no surprise, he was being hinted to give 'coffee money', coz they claimed they have did they job to recover his bike.
sorry to tell and i'm not promoting such practice, but this is reality where if you want 'them' to work 'hard', such incentives are unavoidable...