I am wanted to express my anger and strongly dissatisfied with the purchase of my Volkswagen Passat CC. I bought it on November 2009. I feel cheated that the seller lied and never told me regarding the DSG version. I asked the salesman for more than 10 times whether VGM would sell the VW Passat CC with DSG version or not. The salesman had confirmed that VGM would not sell VW Passat CC car with DSG version in Malaysia. After considering his confirmation words, I paid the balance of 10% deposit accordingly.
However, recently I received information from a reliable resource that during the 1st batch of VW Passat CC entered to Malaysia last year, VGM’s representative was briefed that VGM had a plan to bring in VW Passat CC with DSG version, but this information not to be disclosed to the public or any potential buyer. The reason given was if public knew about this, few units of the existing cars without DSG version could not be sold at that time, as customers would for sure be waiting for DSG version.
If the next DSG version model released 3 years later, it’s still acceptable. But this one was not even 6 months! It’s ridiculous! It’s affected the value of the car! It’s not cheap! Who’s going to bear the cost? Where’s my right?
I felt that VGM through its salesman had not revealed the truth to me and therefore VGM had committed a fraud by hiding this information from me.
Due to this misinformation, I strongly insist my existing VW Passat CC to be installed with the same DSG version as what they are offering to the public at present. As for your information, other than VW Passat CC, I also have two more cars purchased from VGM which are VW Golf GTi and VW Golf R32. This is to deeply express that I am one of VGM loyal customer with have full interest and passionate with VGM’s cars so far. But due to this my worst experienced with VGM. VGM, you lost my trust! You disappoint me…
Cheated Car Buyer
However, recently I received information from a reliable resource that during the 1st batch of VW Passat CC entered to Malaysia last year, VGM’s representative was briefed that VGM had a plan to bring in VW Passat CC with DSG version, but this information not to be disclosed to the public or any potential buyer. The reason given was if public knew about this, few units of the existing cars without DSG version could not be sold at that time, as customers would for sure be waiting for DSG version.
If the next DSG version model released 3 years later, it’s still acceptable. But this one was not even 6 months! It’s ridiculous! It’s affected the value of the car! It’s not cheap! Who’s going to bear the cost? Where’s my right?
I felt that VGM through its salesman had not revealed the truth to me and therefore VGM had committed a fraud by hiding this information from me.
Due to this misinformation, I strongly insist my existing VW Passat CC to be installed with the same DSG version as what they are offering to the public at present. As for your information, other than VW Passat CC, I also have two more cars purchased from VGM which are VW Golf GTi and VW Golf R32. This is to deeply express that I am one of VGM loyal customer with have full interest and passionate with VGM’s cars so far. But due to this my worst experienced with VGM. VGM, you lost my trust! You disappoint me…
Cheated Car Buyer