Air Cool Tint Shop

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jaywat

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i also did my glass there...happy with the outcome...but i also can understand ur feeling lar..it is so frustrated one, most of the time they will ignore ur request after closing the sales..i was lucky that time then .
 

adrianlek

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well mayb u guys lucky or mayb u stick expensive tint :D cause i brought my fren there d following week 2 take advantage of their $250 promo.n guess what?they did d same thing.my fren n i must walk around d car n point out to them d bubbles.
fed up la.dont they hv QC? :mad:

nicky,

http://www.lawyerment.com.my/library/doc/litg/smcl/

click on this link, it tells u almost everything u need to know on how to make a tribunal claim. hope this helps!

i think must post this up on zth's mainpage la.
let fellow members know that there's a way to channel our discontentment :)
 

ahkeong82

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just tinted my car at air cool, took the 449+130 package. actually they do a good job for my car ONLY.. :D

Thanks to the advice from ZTH member, i took the advice to stand there and look at them doing the tinting on my car, it tooks them 3 hours to complete everything... and during the 3 hours, i saw no less than 3 customers come back with their warranty card, 1 complain about the dust trap in the front wind screen (NEW CAR), another 2 duno wat they complain, cos they came n look for the lady boss, monica.

when 1st i attend by the sales gal (B.BUN) i wan her assurance whether they can do a proper job for an old car( my car 5 years old already) she very confident n say no prob for everything, until i met this guy who complain about the dust trap in the windscreen, i go to bug her again, and she said, those customer very NGIAO, she said they cant do a 100% dustless tint even to a new car, she said if only afew dots like 3 dots they cant do the replacement,, unless many, i ask her what her difination of MANY? she said this thing hard to say :D hehe... after sometime of question n answer, she promise me they will do their best, and i settle with her promise ( do their best).

so it took them 3 hours to settle everything, overall i quite satisfied with their work, and when they guy using the hot air gun to heat the rear mirror tint, he had mis hand, n over burn the tint, and i stode behind him, and said, " aiya, burnt already" and finally he have to replace a new 1 for me :P

so to who ever wanna tint their car, plz plz plz, make ur right choice, do not leave ur car to them, stand there and look at them, tell them u no rush of time, just wan a perfect job. so good luck to the rest who wanna tint ur car... :)

anyway it just the 3rd day of the tint in my car, hopefully after 2 weeks, it will be perfectly fine
 

EVO3gsr

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i left my car one tat day....tat is week day..many they r too free for nothing so slowly do my car.....

but i satisfied with the whole car tinted la..juz after few days got one window tinted look not nice..so i go back n they check for me....so far so good...used it for 6 months oledi

ahkeong82 said:
just tinted my car at air cool, took the 449+130 package. actually they do a good job for my car ONLY.. :D

Thanks to the advice from ZTH member, i took the advice to stand there and look at them doing the tinting on my car, it tooks them 3 hours to complete everything... and during the 3 hours, i saw no less than 3 customers come back with their warranty card, 1 complain about the dust trap in the front wind screen (NEW CAR), another 2 duno wat they complain, cos they came n look for the lady boss, monica.

when 1st i attend by the sales gal (B.BUN) i wan her assurance whether they can do a proper job for an old car( my car 5 years old already) she very confident n say no prob for everything, until i met this guy who complain about the dust trap in the windscreen, i go to bug her again, and she said, those customer very NGIAO, she said they cant do a 100% dustless tint even to a new car, she said if only afew dots like 3 dots they cant do the replacement,, unless many, i ask her what her difination of MANY? she said this thing hard to say :D hehe... after sometime of question n answer, she promise me they will do their best, and i settle with her promise ( do their best).

so it took them 3 hours to settle everything, overall i quite satisfied with their work, and when they guy using the hot air gun to heat the rear mirror tint, he had mis hand, n over burn the tint, and i stode behind him, and said, " aiya, burnt already" and finally he have to replace a new 1 for me :P

so to who ever wanna tint their car, plz plz plz, make ur right choice, do not leave ur car to them, stand there and look at them, tell them u no rush of time, just wan a perfect job. so good luck to the rest who wanna tint ur car... :)

anyway it just the 3rd day of the tint in my car, hopefully after 2 weeks, it will be perfectly fine
 

anion

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guys.....i wanna share with u guys my journey of goin to aircool doin tintings.....i went to the main branch in puchong just now and tried to follow the tips and advice given by u all....

1stly i reached there around 11 am which im the onli car there....talked abit bout the tints n within a few mins i agreed and the tinting is about to start....the lady there took some details of my car and i signed the warranty letter and the workers already start to take measurements n cut out the tints.....a total of 4 of them working on my car.....

then i walked around looking at them cleaning all the windows and etc....then one of the workers starts to cut out the tints for frontwindscreen and heat blow them to shape.....and very quickly the guy applied the tints to my front windscreen.....after he is done, i made him to clean up the whole windscreen so i can have a good look at it for defects....not much defects nor bubbles i spotted...quite satisfied already as his job was quick and good.....but the downside is that bugger floor my dashboard gaps with soap water......

next is the rear windscreen....its another guy doin the job and its as good as the one doin the front windscreen....quick and good.....not much bubbles......there is some bubbles but its acceptable coz u gotta let them dry in the sun rite.....this guy didnt soak my rear car with soap water...its quite dry and clean....i think he is the taikor there.....eheheh....by this time its already almost 12pm.....

cars and cars started to come in already.....the other 3 workers starts on the doors.....all 3 of them is cutting the tints n etc....same process, clean the windows again, soak the bloody doors and door panels with soap water.....soon the rear door windows is done.....but got one fella duno use what to squeeze the bubbles out of the tints.....got some fine scratches randlomly on the tints....but im no fuss there coz its not really visible unless u stick ur eyes 2 inches from the windows.....

next is the front door windows....the 2 buggers damn lazy to take off the door panels.....kept on spraying the soap water n try to stick that tints on the glass....note that the shop is already packed with cars....around 7 cars in the 2 shop lots including my car....hence the rush job now....the driver side window which the guy is working on, i notice him flooding my door with soap water....he kept on spraying n peeling off the tints and spray again till the soap water spills like running tap on the bottom of the door....im starting to get worried of my door.....

almost 1pm now...its lunch time.....those 4 fellas working on my car is now left with 1....its a very rush job at this hour as there is so many cars to work on.....i carefully inspect all the windows....and finally 2 of the front windows both left n right is not good....there is bubbles which i can tolerate but damn the tints has wrinkles here n there causes by the 2 lazy buggers who doesnt wanna take out the door panel n forcing the tints into the gaps n etc.....i told the lady there...." miss, come here n have a look...there is wrinkles here n there"...she say no probs...i will change for u....

she looked damn pissed at her workers n start shouting...." who did this car on this 2 windows ? faster go change it now..." then the worker start comin n look at the wrinkles....he say he try to fix it....fix n fix with the heater gun oso canot....inda end he rip off the whole thing......both sides rip off n change to brand new tints.....serves them right....the taikor there oso f*&k them...." these 2 sohai damn 7 lazy to take out door panels la....dats y wait there to die onli !! "...in my heart im giggling edi....

so i waited n waited for them to finish my last 2 windows....i have time so i stood there n patiently wait n while waiting i walk around my cars for a few dozen times to check out the tints....finally.....around 1.30 pm and my car is done....the guy cleaned up my outer windows abit by newspaper and soap water.....i check for defects and so far so good...quite satisfied....not much bubbles....those visible bubbles is due to water trapped inside n i understand......

so signed the invoice n paid n the lady told me to come back after a week or two if there is any probs....i smiled n get in my car....btw...i paid RM 300 for thier tints.....

i would say the RM 300 is very well worth every cent if thier workers is much more carefull and efficient and also clean the damn soap water.....now the soap water stains my car body and the interior....damn fugly....need to wait till the next car wash.....overall thier tintings is good....very much difference with and without tintings when driving under hot sun....im satisfied with the tints but the workmanship is still so so....service is top notch during the tints installation....no idea after sales service how....ehehehe.....

hopefully after 2 weeks my car tints looks as smooth as the glass itself......good luck to whoever wanna tint thier car there....value for money if u take some of ur time to supervise thier jobs....
 

bryan90s

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somehow i still prefer to tint at those specialise tint shop rather than normal accs shop.

my stainless steel tint still look and feel great under the hot sun. i am satisfied
 

magnesium

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adrianlek said:
i went to d puchong branch.they hv 2 there.d one i went to is facing an open space.same row as proton edar.

on d day i installed itself i complained bout some bubbles on my fws.but they said must put d car under hot sun for about 2 weeks.
i said ok.took it back 2 weeks ago another fella said 'oh, this one is glue,give it 1 mth n it will vanish'. now already more than 1 mth n still d bubble is there.hahaha.this weekend might go 'pay them a visit'.i just want them to change my fws tint.if they not willing to do tht, i'll just tell them i'm goin to the tribunal to make a report,if they think its worth it to tarnish their image by having to go to court then b my guest.its only $10 to file a complain.a bit of hassle la but at least i puas hati :D
adrian,
should we go to aircool together? coz i also facing the same problem with u. Come and they ask to put under the hot sun. the different is my tint already 4 month and 3 month already pass from the date they ask me to put under the hot sun.
 

ahkeong82

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there only got 1 sifu for front, 1 sifu for back and 1 sifu for the side mirror, the rest is KA LA SOU, when they doing
my tint, only 1 guy do on my side mirror, got 1 KA LA SOU wanna do the side mirror but the sifu stop him n said he will do for all. so feel very lucky for that, :D too bad is my rear mirror got bubble, they ask me to wait 2 weeks, so lets see how :(
 

Hawke

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can go to tint shop off jln kuchai lama. great boss. pm me if you interested.
 

fordb6t

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air cool shop sucks!

Totally agree with Lonewolf and Adrian...
Experience the exact same thing as they mention...
exactly the same...almost 95% similarity...

Just an extra note..
If u go in and enquire, the woman will talk nicely n layan u cause she wants to close sale...
after she close it....then as they start to work on your car..
thats it....
I am not saying that she wont talk to u... if u see something wrong n ask, of course she will give u some crap answer...

and like what was mention here.....
I actually have to check n point out to them where is the bubbles.....for god sake..... am I being paid or are they being paid?
It is the responsibility of the seller to check everything before giving to the buyer to check...
and not giving to the buyer n just see if he checks it or not...
 

nuggyn

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the next person who is going to tint their car at this shop, please let this lady know that there's a thread in ZTH forum commenting about her and her shop. Ask her to check it out ....
 

rayfoo

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air cool

air cool tint the one got promotion rite now right?? anyone been to their danau kota branch? how the service there?
 

huakenny

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rayfoo said:
air cool tint the one got promotion rite now right?? anyone been to their danau kota branch? how the service there?
Good...my car done at there....beside Six Happiness Restaurant tat shop rite?

not bad.....i leave my car there n go for lunch....ask for diskaun la...
 

ahkeong82

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front and side mirror done very well on my car, but not the rear 1, got alot bubble, they claim that its the dirt come out from the demister, they say they will let me claim, but they cannot guranttee the 1 they replace will be better than the current 1... i think "WTH", b4 install they say 5 years warranty, now they say can replace for me but cant guranttee and they PUSH responsibility to my side saying is my car demister problem,, not theirs, so incase the replace 1 is worst than current 1, no more warranty. sigh, luckily after replace, the dot is lesser but there still some... so accept the service with the price anyway, what to do, no $$$ to LLUMAR and V-kool :(
 

Hawke

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guys,

dun think it's de aircool product problem but service provider problem...

if u wan, can pm me, will intro u to a good service shop for tinting :)
 

NiCkY7

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ahkeong82 said:
front and side mirror done very well on my car, but not the rear 1, got alot bubble, they claim that its the dirt come out from the demister, they say they will let me claim, but they cannot guranttee the 1 they replace will be better than the current 1... i think "WTH", b4 install they say 5 years warranty, now they say can replace for me but cant guranttee and they PUSH responsibility to my side saying is my car demister problem,, not theirs, so incase the replace 1 is worst than current 1, no more warranty. sigh, luckily after replace, the dot is lesser but there still some... so accept the service with the price anyway, what to do, no $$$ to LLUMAR and V-kool :(
which branch u done for it? puchong punya?
 

LoneWolf81

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hahaha, ahkeong82, what they told you is 100% same like what they told me!
Donno how many people out there was told by the same STUPID reason, feel pity for all the victims.
Yup, their film is good, can block lots of heat, but their service sucks!!! Never respect customer! We pay for what we should get, but they just give us lousy service, when ask for replacement, they think that we are looking for trouble.
They should close shop sooner...
 

shinchan

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i did my proton wira aeroback at air cool when they started

business not long ago.. that time they got buy 1 free 1 promotion

so i take the rm500 package, shared by my fren we pay rm250 each..

the lady boss, forgotten whats her name, she's really friendly..
overall i think i am quite satisfied with their job,. so far nothing had peeled
off or dust going into it..

i went to the puchong branch facing the carpark shop..
now going to take another car for tinting again.. duno how will their work be
this time..
 

sta

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i went to puchong aircool, got their rm500 package, its platinum colour with 80+% heat rejection.

3 days later, so far so good no bubbling. i went to ioi mall to watch movie, so i told them to take their time.
 

bryan90s

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if not mistaken the 500 package (is it called stainless steel?), is 69% IRR. whereas the 250 package (offer gree,gold and silver) is 62% IRR.
 
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