Honda Malaysia Recalls 09 City and Jazz for important Product Update

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Tom

TIMETOATTACK
Helmet Clan

Tom

TIMETOATTACK
Helmet Clan
Jul 6, 2000
5,411
3,141
5,213
Kuala Lumpur


21,956 units of the 3rd-gen City (2009) and 1680 units of the 2nd-gen Jazz (2009/2010) will need replacement of the lost motion springs and retainers within the engine which may bend or snap over time which results in irregular engine noise and could cause the engine to stall. As a countermeasure, Honda Malaysia will replace these parts at no charge to the affected customers.

It's safe to say that there are injuries or crashes related to this issue. Honda Malaysia is currently preparing the replacement parts, and will then commence the inspection and replacement effort.

Yoichiro Ueno, Managing Director and Chief Executive Officer of Honda Malaysia says, “We sincerely apologize to our customers and deeply regret the inconvenience caused by this predicament. It is our priority to put our customers first. To address this issue, we will be writing to all the affected customers to send their vehicles to an authorized dealer as soon as they receive notification from us,”

For more information, please call Honda Toll Free number at 1-800-88-2020, or visit any
authorized Honda dealer.

Official Release:

Petaling Jaya, 17 February 2011 – Honda Malaysia Sdn. Bhd. (Honda Malaysia or the
Company) announced that the Company will recall 21,956 units of 3rd Generation
City 2009 Year Model (YM) and 1,680 units of 2nd Generation Jazz 2009 & 2010 YM to
replace the lost motion springs and the retainers for all vehicles with countermeasure
parts. Lost motion springs, which are compressed by rocker arms in normal engine use,
may bend or break over time resulting in irregular engine noise and potentially causing
engine stalls.

No crashes or injuries have been reported related to this issue.

“We sincerely apologize to our customers and deeply regret the inconvenience caused
by this predicament. It is our priority to put our customers first. To address this issue,
we will be writing to all the affected customers to send their vehicles to an authorized
dealer as soon as they receive notification from us,” said Yoichiro Ueno, Managing
Director and Chief Executive Officer of Honda Malaysia.

The Company is in the midst of preparing the replacement parts. Necessary inspection
and replacement will be carried out when the parts are ready. All charges incurred in
the inspection and replacement work will be borne by the Company. Honda Malaysia
would like to assure its customers that all current selling models are not affected.

For more information, please call Honda Toll Free number at 1-800-88-2020, or visit any
authorized Honda dealer.
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