Photo for reference only*
With their new “Digital Salesperson”, customers can now Whatsapp SDAC Ford Malaysia to book test drives or as a general helpline. Also, from now onwards, Sime Darby Auto ConneXion (SDAC) the sole distributor of Ford vehicles in Malaysia will offer test drives through its Home or Office delivery, whichever Ford you desire.
This service is available for customers located within 10km vicinity of a Ford dealership. Requests can be made directly to a Ford dealership nearest to you or by submitting an online request from the SDAC-Ford website or
Whatsapp Ford Malaysia digital salesperson at 019 204 1200.
“During this period, we understand that customers are in search of additional services for added convenience. That is why we are providing an additional test drive option of delivering our test drive vehicles to our customers home or office to show our commitment of continuously enhancing our customer support and service,” said Syed Ahmad Muzri Syed Faiz, Managing Director, Sime Darby Auto ConneXion.
Precautionary safety measures will be practiced by the sales consultant upon delivering the test drive vehicle, this includes the wearing of a face mask, recording of body temperature, sanitising the vehicle and sitting in the backseat to adhere to the current social distancing practices.
“For customers who prefer to visit a Ford dealership in-person, they can be assured that the necessary safety precautions to ensure the health and safety are being practiced. This includes social distancing, temperature checks upon entering the premise, hand sanitiser dispensers located in the showrooms and frequent sanitising of high frequency touchpoints,” added Muzri.