Buying 2nd Hand Cars Experiences. Share at will.

Supra_Fanatics

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Supra_Fanatics

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Dear ZTH Bros and Sisters,

I believe there are many of us here have all the experience in buying 2nd hand cars, trade ins and etcs.
So, I created this thread for everyone to share their experiences from choosing a 2nd hand car
and into buying the right one that they choose. Also their experiences with the salesman.

I'll be the 1st to start to share my experiences in looking for 2nd hand cars and buying them.
So far, I went hunting for 2nd hand cars again last weekend.

My 1st time I manage to buy a car that I have chosen and one of the main reason is because of the salesman, i decided to buy from him. Read through u will know why it also depends on salesman.

Everyone loves a good customer service and of course an honest one. How honest is honest? How do we know? Is hard to tell. Just base on how much u trust the salesman? According to six sense? Still hard to tell. Best check the car ourselves. Also best to do research and tips in getting a 2nd hand car.



Anyway, last weekend, I went hunting for 2nd hand car once again for a friend. A girl who is looking for a 2nd hand Myvi. The ones I know is around Batu Caves area and also at Selayang Auto City. The one next to the market.

So, start off with MRR2 to Batu Caves area. Went and saw a few Myvi for sale of course. Checked for signs of accidents, oil leakage, signs of respray and rusts and etcs. So, came the 1st one. A silver one. Came a guy at late 40's to serve us, open the car doors and start up the car. (as usual)

So, ask the guy for the silver myvi to test drive. He said can if the price is right can test drive. Need
to give deposits 1st to test drive. Then the girls all saying, need to test drive only can know if the
car is good or not ma....other place test drive also no need pay deposit...

He said "What do u all want to test? The suspension, lower arm and etcs?" if anything not good, we will change for u...."

I just kept quiet, and told the girls to go off...
(Will you take the risk to pay for the car and pray hard that they do what they promised?)

Promises coming from Salesman, sorry la. If you confident the car no problem, what's there to afraid to let me test? Why do I even need to put a deposit to test drive a car? So, that it will be a confirm close sales no matter what problem with the car?

Never thought by starting the car for customers to see, is good enough to tell the car is in good condition. Even when I want to trade in my car to 2nd hand car dealers, they themselves need to test drive my car before giving me the price. So, should I tell the salesman to give me a deposit 1st before he can test my car for trade in??? :stupid:

If it can goes the same way, then I have nothing to say. :adore:

Some even said, If you test drive the car, if got problems, i repair for u then let u test drive again. If not satisfy still, we refund the RM500 to u...:stoned: :hmmmm:
(Then why bother having me put the deposit? Might as well repair everything only let me test again)

There is one I encounter yesterday. I think u hear also u will walk off...went right behind to see,
then I think is a boss or what came to serve us. The boss is okay. Tell us the car never spray before, all paint original. He say he purposely didnt touch up to show all us that is the ori paint.
Will only touch up after confirm got buyer. Car looks good.

Then came another guy, i think could be the staff or what. I ask the boss the time, he say can test drive if price is right again..but dunno where the boss went so I ask that guy. Adi start up engine to show us.

  • Me: Can test dry ar boss?
  • Salesman: If price is right, then can la.
  • Me: What do you mean?
  • Salesman: If confirm okay with the price and confirm buying then can test drive.
  • Me: Of course before I confirm I have to test drive if the car is good or not only can see if the
    price is right or not what...
  • Salesman: Okay la even if you test drive, how much are u gonna pay after test drive?
  • Me: ...........(what the F*** are u talking about?)

I just say nvm, I'll think 1st. I should have just walk away, I'm naturally just born polite...:proud:
Then he say okay lay u think 1st la...

Knowing no point arguing with them, so didnt bother and drive off to the place where 1st bought my 2nd hand car. Buying a car is not like buying Sayur at Pasar where you can judge it by looking
at it...got to test drive...but didnt buy from him also, cuz the condition of the myvi was bad.
(Stated by one of the better salesman among all of them along MRR2 2nd hand shop lots)

Here comes the reason why I bought the Kelisa from this Salesman.

What makes him different from the rest that made me come back for repeat purchase or even intro a friend to that place, is his
character and his customer service. Consider as one of the honest salesman as well so far for
2nd hand dealers.

Check the car everything was okay with the kelisa, superb condition but since no experience
didnt know the car got signs of respray last time but is more likely a respray for the bumpers.
Check the chassis and everything as usual after that straight ask if can test drive.

He said can no problem, got in the car with us and drive around. But before test drive, he already
tell us 1st only the engine mounting need to change...so as told, when i put into reverse gear, really vibrated badly. So promise to change before we collect the car.

So after that, he allow us to drive around ourselves and test ourselves. Came back with the car, went in to discuss on payment and etcs. Deposit he said, "Is up to us. If u really want the car, I can reserve for you. Deposit no fix amount, up to u on how much u want to give or u can just pay all together when u bring our documents. I reserve the car for you. :love:

That's how we bought the car, Car condition good, Salesman attitude and Customer Service good. Honest is another thing. Cant say he is 100% honest but good enough. Also any problems
so far I call him, he will try to settle for me...:top:
So, What have you guys experienced with 2nd Hand Car Dealers? Kindly share.
Or what is the best way or tips in buying 2nd hand cars?
All suggestions and opinions appreciated greatly.

Let's help each other in choosing the right dealers for the right cars...

Anyway, purpose of creating this thread, is to share our experiences in purchasing 2nd hand cars and what type of salesman they have dealt with.

Not all 2nd hand car dealers are bad, just some. Very hard to find a good one. :listen:
 
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YYC

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YYC

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I have many experiences. The latest was last Saturday, I brought along my parents having a used cars walkaround trips. We found a quite attactive Viva to the liking. So we got a key to start the engine, molested here and there and a friendly salesperson came to explain and talk with us. We asked for the best price and the Chinese boss asked me to be seated. Didn't know why I got the damn feeling being a lamb waiting to be slaughtered at that time. He didn't talk, just take out a piece of paper, pen and calculator and he "tut" the calculator for a good couple of minutes!!!. Finished his writing, he just pushed the paper in front of me and I saw this:


Do you believe it the processing fees (inspection, transfer and his duit kopi) is RM2,680? I asked him why is it so expensive? He just kept mum. So I signaled my parents to leave. Good luck for him to find another


We came across a dealer, whose salesperson is a half baked one. I asked him is there any automatic Viva 850cc? He said maybe got but not many. LOL. Fun to talk with him but this one is not going to make the deal.

We walked into quite many dealers and finally came to this one. A middle age Chinese man who is the boss of himself. I told him I was looking for a Viva. There a very good looking white stock Viva in his yard. As usual he took the key and let us molest the car as much as we like while he explained the good points of this car, of course he didn't tell us the bad side so I explored it myself. And came the time I asked the important question: price and other costs. He quoted me and straight told me the processing cost. Walao, how could I believe him as he is the only one who quoted the actual cost of doing thing. Believe me, after talking to him and listened to his talking I could judge him by his words, he knows stuff and is an quite honest businessman. I like him and his frankness. But... we left because we intended to view cars of private sales the next day.

Right after that same night, my dad asked me to go to that honest businessman, because the car is okay, price is okay and he is honest. No need look further, save the hassle. I agreed. So, he got the deal. People of honesty will always get the reward. By the time we came the next day, he asked us to test drive without asking for anything (maybe he knew he has us). So that it was. We went into his office, paid the deposit, have some drink and chitchat.

Advice to rookies:
If you sense the dealer/salesperson is hiding something or is of halfpassed six type, just leave. You will always find a better car and better deal else where if you keep your patience, and of course have some homework done before hand. Don't believe in the sales talk.

Thanks for reading my little contribution.
 

Supra_Fanatics

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Yup, agree with YYC Bro, whatever the Salesman tells me, I just take note but I wont take his word for it.
Even if it is my friend who is 2nd hand car dealers, I still prefer to check on my own.
Not cuz i don't trust him but is just me who prefer to check things myself.
He could have missed out some spots...who knows? :smile:

They are salesman, so not every word they say is actually the truth...

Usually I will ask them to wait, don't need to start the car 1st. Let me check around 1st.
Reason, once car is warmed up, some possible funny sounds from the car wont be there.
Best to test drive the car during a cold start.

U got to do some reading and research on buying 2nd hand cars before going to look for one or
you might be unlucky end up given a beat up car that cost more than the car later or more problems.

Unless you have experiences like bro YYC, example the processing fee cost RM2.6K+?
To me RM1.5K also consider quite high but acceptable.

Actually anyone knows the exact amount of Processing fees roughly? I only got to know this after Bro YYC posted.
Lucky that you didn't meet anyone that request for deposit if wanna test drive. Is hard to find a good and honest
salesman at 2nd hand car dealers shops. The good ones are there, just have to go around and look.

Don't just decide immediately on the 1st car you see even it is in good condition, go a few places to hunt for your car.
Then only decide on which is best one to pick...
 

DeaconFrost

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The bulk of the infamous 'processing fees' goes to the process of 'opening an invoice'.

'Opening an invoice' is using the used car dealership's invoice to get higher loan amount from the banks. The banks allegedly will give higher loan amount to their 'panel' used car dealerships. If a customer just walked into a bank, meet one of the bank officer, and apply for loan - the loan amount will be much less and customer need to fork out more cash for downpayment.

Those who are working in the hire purchase department of a bank must confirm/deny this.

As for other 'transfer fees' - if go to Puspakom, Hire Purchase Inspection only costs RM60. JPJ RM100, if got loan with bank top up RM50. Total RM210 only. Fuel + time + toll + parking max cannot be more than RM100.

Viva first time insurance should be around RM850? Road tax RM20?

Total: RM1,080.
 

Supra_Fanatics

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The bulk of the infamous 'processing fees' goes to the process of 'opening an invoice'.

'Opening an invoice' is using the used car dealership's invoice to get higher loan amount from the banks. The banks allegedly will give higher loan amount to their 'panel' used car dealerships. If a customer just walked into a bank, meet one of the bank officer, and apply for loan - the loan amount will be much less and customer need to fork out more cash for downpayment.

Those who are working in the hire purchase department of a bank must confirm/deny this.

As for other 'transfer fees' - if go to Puspakom, Hire Purchase Inspection only costs RM60. JPJ RM100, if got loan with bank top up RM50. Total RM210 only. Fuel + time + toll + parking max cannot be more than RM100.

Viva first time insurance should be around RM850? Road tax RM20?

Total: RM1,080.
So they quote me processing fees excluding insurance RM1500, I guess their kopi money roughly RM300 or also some money as back up to get free things for customers when asked? :rofl:
 

DeaconFrost

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So they quote me processing fees excluding insurance RM1500, I guess their kopi money roughly RM300 or also some money as back up to get free things for customers when asked? :rofl:
Need to ask around those here who are involved in the used car business.

I usually buy my car cash and do my Puspakom and JPJ transactions myself. Even if I buy car on hire purchase, I also specifically ask to do Puspakom and JPJ transactions myself.
 

Supra_Fanatics

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Need to ask around those here who are involved in the used car business.

I usually buy my car cash and do my Puspakom and JPJ transactions myself. Even if I buy car on hire purchase, I also specifically ask to do Puspakom and JPJ transactions myself.
Will it be difficult to do own Puspakom and JPJ inspections? What are the requirements?
Say, I'm buying a 2nd hand car, after pay off settle everything with the dealer, drive the car for inspection ourselves after ownership successfully transferred?
 

DeaconFrost

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Will it be difficult to do own Puspakom and JPJ inspections? What are the requirements?
Say, I'm buying a 2nd hand car, after pay off settle everything with the dealer, drive the car for inspection ourselves after ownership successfully transferred?
Say if you buy a car paid fully by cash:

1. Ask dealer whether can do Puspakom & JPJ yourself.
2. If can, book Puspakom date.
3. Inform dealer of Puspakom date.
4. On the booked date, go do Puspakom inspection. Pay RM60 to Puspakom.
5. Inspection passed - ask dealer to give JPJ ownership transfer form, signed by previous owner.
6. Go to bank with dealer to settle the amount.
7. Go to JPJ to transfer name to yourself. Pay RM100 to JPJ.
 

Supra_Fanatics

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Hmmm....save a lot of money doing ourselves. Merely have to depends on the buyer whether they prefer to get it done by dealers to save the hassle or do it themselves to save few hundreds...
 

DeaconFrost

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Hmmm....save a lot of money doing ourselves. Merely have to depends on the buyer whether they prefer to get it done by dealers to save the hassle or do it themselves to save few hundreds...
Depends on whether buyer wants to give RM1,500 of kopi money to dealer.

RM1,500 can get you a decent set of 2nd hand adjustable absorbers for your 2nd hand ride.
 

DanzEterna

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i used to be a new car salesman....so we always deal with used car dealers everyday & know
how things work, when they tell u this car has low mileage, although only 40k kms on a 3-4 year old car, dont believe it
all the mileage on the speedometer has been tempered with...even my bro in law asked me to reset his perdana meter all to '0'
it could be done easily...if u have steady hands la....
 

Supra_Fanatics

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i used to be a new car salesman....so we always deal with used car dealers everyday & know
how things work, when they tell u this car has low mileage, although only 40k kms on a 3-4 year old car, dont believe it
all the mileage on the speedometer has been tempered with...even my bro in law asked me to reset his perdana meter all to '0'
it could be done easily...if u have steady hands la....
Especially Digital ones? Ya, saw a Myvi mileage 40K+ year 08 car but then it was friend's bf and the young boy owner was there also, by looking at the condition, not really a car that use often. Told me use to go to college and work only.

But then, most i met all say cant test drive, have to confirm sales only can test drive which actually pissed me off with their attitude in doing sales.
 

Supra_Fanatics

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last time we charge rm50 for analog ones.....for digital ones i dunno how to tamper with, the charges will be rm150...
that was 8 years back...now im not sure.....
Only way to find out is through service record. Real mileage cant run. Since have to have the flow
of list of car being serviced
 

TOMEI-R

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TOMEI-R

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After going through these posts here, I'm here not to defend the used car dealers or anything. I am a used car dealer and I can say there are rogue dealers as well as good dealers out there. There are always the good and the bad ones. But what I want to mention here is regarding the procedures on the test drives, the charges and the issues brought up by all bros here.

1) Test Drive
For my company, our policy is to provide test drive to "serious" customers. Serious customers means customers that are really keen in buying the car. Yes, some of you will argue "how to buy the car if we dont test". I truly understand this statement. But please bear in mind that the cars on our showroom are not insured as the previous owners has withdrawn his insurance and sometimes even the road tax has lapsed. We do not have cars that are purposely registered for test drive like some new car dealers do.
So what we do in order to accomodate 'serious customers' are that we only provide to those who have made up their minds on the car they want to buy and agreed on the price of the car as well as the terms and conditions. So if the customer test the car and find no fault with it they should put up a deposit for the car. Fair?
The other thing some dealers are reluctant to let any Tom Dick and Harry that walks into the showroom is due to security. We've had cases of salesmen robbed, cars being car jacked and of course accidents.
We also cant simply provide test drives for every Tom, Dick and Harry because we have a lot of people who rather have nothing to do just come in to the showroom and request to test drive whatever available model in the showroom just to kill time. Come to our showroom and I'll show you such people.

2)Processing Fees
While I do agree some dealers charged excessively for processing fees, we charged around Rm1500 for it which is the lowest amount by current market standards.
So what does the Rm 1500 covers for
-Inspection (Puspokom B5 and B7)
-Agreement Fees & FIS/CTOS checking (for customers whose taking loans)
-Transfer Fees (JPJ Charges Rm100 + Rm50 Ownership Claim Fee for Loans but bear in mind that Banks perform Tranfer of ownerships, Not used car dealers. We have to pay to banks to get your name transferred and banks charged more than the above charges.) There is a lso surat sumpah / comissioner of oaths for both buyer and seller)
Above that we have to arrange the runners to to perform all these tasks. We have to send the cars and the runners takes sometimes up to half a day to get the car inspected. Not to mention making an appointment with Puspakom which takes ages and removing the tints before sending the car to puspakom etc.
And NO, our company policy never allows buyers to perform their own Puspakom inspection and ownership transfers. WHY?" you may ask. It is our duty as a DEALER (Middleman) to both the SELLER of the car to get his/her car transferred to the New Owner and to the BUYER that the ownership is transferred to his/her name. So it is our resposibility that nothing happens in between.

I can assure you that each procedure and charges has a reason to be there. I hope this clarifies your doubts and questions and you can ask me any questions and I will be happy to answer.

Like I said before there are good and bad dealers out there. Just dont let some bad experience or some rotten apples in the basket spoil every dealer's reputation. If any of you would want to buy a used car, you are welcome to contact me as well and I will try to provide you with the best service.:shakehands:

Thank you.
 
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Izso

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Izso

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Suprafan : I'm surprised that fella let you test drive the car without the salesman. Like what Tomei-R said, usually it's to prevent theft which happens too frequently these days.


Personal experience with buying a Mazda3 (the generation before the current one). Friend was buying and they had come across this 3-year old 2nd hand accident free Mazda3 supposedly owned by an expat which is why it was so new and ridiculously cheap (sub RM70k). I was suspicious of the car and went with her and the non-car-savvy husband.

Upfront the car looked new, looked good, no weld marks or wavy lines, but hey.. what's this? Different coloured engine bay paint? Upon closer inspection I saw the bumper was tied into place with a very discreet cable tie which the salesman seemed genuinely surprised by. He looked pretty distraught and further investigation in the engine bay showed some minor undercarriage scratches that were could be physically felt, looks like this car had an accident that involved some minor scraping, either going up a car or going over a high island or something. Drunk driving case perhaps?

Anyway, point was the car was damaged before therefore not as advertised. Salesman apologised profusely and wasn't aware of the damages. I believed the guy cuz he wasn't very well informed about the engine specs and all that. But because the rest of the car was pretty pristine and the damage was pretty much only a loose bumper and scratches, it wasn't really much to worry about and my friend haggled on the price and got a handsome RM8000 discount off the asking price.

Sometimes an ignorant salesman who is genuinely friendly and honest is fine too. He may not have known much about the car specs and details but at least he didn't try to bullsh*t me and try to make excuses for the damages I found.
 

ixeo

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ixeo

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Personal experience with buying a Mazda3 (the generation before the current one). Friend was buying and they had come across this 3-year old 2nd hand accident free Mazda3 supposedly owned by an expat which is why it was so new and ridiculously cheap (sub RM70k). I was suspicious of the car and went with her and the non-car-savvy husband.

snip
A friend won't let a friend buy a car that was in an accident?
[youtube]yjxM9chAe1k[/youtube]

Not worth the savings IMO. Then again, depends on how severe it is. If its just the crash beam and radiator, no under carriage damage, ok la.
 

keeltha

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keeltha

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Make it short...
Used Recond car, AP not proper but the salesman keep said no problem no problem... :hmmmm:

Lucky I familiar with the banker who advise me not to take it.

The dealer refuse to fully refund me the booking... :banghead::banghead:
 

Supra_Fanatics

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Supra_Fanatics

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After going through these posts here, I'm here not to defend the used car dealers or anything. I am a used car dealer and I can say there are rogue dealers as well as good dealers out there. There are always the good and the bad ones. But what I want to mention here is regarding the procedures on the test drives, the charges and the issues brought up by all bros here.

1) Test Drive
For my company, our policy is to provide test drive to "serious" customers. Serious customers means customers that are really keen in buying the car. Yes, some of you will argue "how to buy the car if we dont test". I truly understand this statement. But please bear in mind that the cars on our showroom are not insured as the previous owners has withdrawn his insurance and sometimes even the road tax has lapsed. We do not have cars that are purposely registered for test drive like some new car dealers do.
So what we do in order to accomodate 'serious customers' are that we only provide to those who have made up their minds on the car they want to buy and agreed on the price of the car as well as the terms and conditions. So if the customer test the car and find no fault with it they should put up a deposit for the car. Fair?
The other thing some dealers are reluctant to let any Tom Dick and Harry that walks into the showroom is due to security. We've had cases of salesmen robbed, cars being car jacked and of course accidents.
We also cant simply provide test drives for every Tom, Dick and Harry because we have a lot of people who rather have nothing to do just come in to the showroom and request to test drive whatever available model in the showroom just to kill time. Come to our showroom and I'll show you such people.

2)Processing Fees
While I do agree some dealers charged excessively for processing fees, we charged around Rm1500 for it which is the lowest amount by current market standards.
So what does the Rm 1500 covers for
-Inspection (Puspokom B5 and B7)
-Agreement Fees & FIS/CTOS checking (for customers whose taking loans)
-Transfer Fees (JPJ Charges Rm100 + Rm50 Ownership Claim Fee for Loans but bear in mind that Banks perform Tranfer of ownerships, Not used car dealers. We have to pay to banks to get your name transferred and banks charged more than the above charges.) There is a lso surat sumpah / comissioner of oaths for both buyer and seller)
Above that we have to arrange the runners to to perform all these tasks. We have to send the cars and the runners takes sometimes up to half a day to get the car inspected. Not to mention making an appointment with Puspakom which takes ages and removing the tints before sending the car to puspakom etc.
And NO, our company policy never allows buyers to perform their own Puspakom inspection and ownership transfers. WHY?" you may ask. It is our duty as a DEALER (Middleman) to both the SELLER of the car to get his/her car transferred to the New Owner and to the BUYER that the ownership is transferred to his/her name. So it is our resposibility that nothing happens in between.

I can assure you that each procedure and charges has a reason to be there. I hope this clarifies your doubts and questions and you can ask me any questions and I will be happy to answer.

Like I said before there are good and bad dealers out there. Just dont let some bad experience or some rotten apples in the basket spoil every dealer's reputation. If any of you would want to buy a used car, you are welcome to contact me as well and I will try to provide you with the best service.:shakehands:

Thank you.
Glad to have you here bro, at least we get some details from used car dealers.
Yes, you are right that there are rotten apples for sure and of course there are
good ones which is why I manage to get my 2nd hand car too. :smile:

I truly understand the reason why dealers prefer not to let customers test drive.
1st like mentioned, car is no longer insured and roadtax is not valid. Secondly,
some just test for fun. Thirdly, some after test, didn't make the purchase.

But seriously, if the 2nd hand cars are cars like Subaru, Evo, Audi, Aston Martin
and other luxury car then I understand the reason of just test drive for fun.
Therefore, I was only wanting to test drive a Myvi to confirm its condition. Yet,
they did mentioned if test drive, just test drive around the lot compound. So,
expired road tax and insurance not valid is not really an issue at that time and area.

But then again, like mentioned due to company policies, only serious buyers with the
agreed price are allow to test drive. This I'm okay with, but then most of them required us to
pay upfront a deposit of RM500 to test drive a car. Anything that is not right with the car
will be repaired/replaced. But due to many rotten apples out there, how are we suppose to take
their words for it? And after test drive, the deposit is surely burn if the car is not right.

I believe as used car dealers, if they were to buy a car or to accept a trade in, they themselves
have to test drive as well. If the car has problems, that's where the negotiations starts.
Correct me if I'm wrong.

Is the same as us buyers on the reason why we want to test drive the car.
Cuz we are not at the wet market where we can judge vegetables freshness
and condition by looking and smelling it. We need to test drive the car, to make
sure it is okay, that's where we decide whether to purchase the car or not and also
negotiate further.

If not, is just difficult to make the decisions for us buyers. Seriously, if i really have nothing
to do, I rather not waste time on a Myvi.

Still is hard to say which buyers are actually there to test drive for fun or really looking
around. I choose to believe all walk-in customers are potential customers.

Is just like customers walking into a LV shop and end up not buying anything.
I almost bought the 2nd car from the same Dealer when hunting for the Myvi,
due to his honesty and service.

Did nego on the price, after nego, he didnt ask if the price is confirm or anything
when we ask for a test drive. He answered "Sure, just test drive, after test drive
if everything okay and satisfied or anything not satisfied we discuss further."

That's how he manage to close the deal after inspecting the car and test drive.
Everything was fine except the Engine Mounting which he mentioned before we
test drive that he will replaced it.

Anyway, just stating my POV on this. Apologise if anyone felt offended.

Suprafan : I'm surprised that fella let you test drive the car without the salesman. Like what Tomei-R said, usually it's to prevent theft which happens too frequently these days.


Personal experience with buying a Mazda3 (the generation before the current one). Friend was buying and they had come across this 3-year old 2nd hand accident free Mazda3 supposedly owned by an expat which is why it was so new and ridiculously cheap (sub RM70k). I was suspicious of the car and went with her and the non-car-savvy husband.

Upfront the car looked new, looked good, no weld marks or wavy lines, but hey.. what's this? Different coloured engine bay paint? Upon closer inspection I saw the bumper was tied into place with a very discreet cable tie which the salesman seemed genuinely surprised by. He looked pretty distraught and further investigation in the engine bay showed some minor undercarriage scratches that were could be physically felt, looks like this car had an accident that involved some minor scraping, either going up a car or going over a high island or something. Drunk driving case perhaps?

Anyway, point was the car was damaged before therefore not as advertised. Salesman apologised profusely and wasn't aware of the damages. I believed the guy cuz he wasn't very well informed about the engine specs and all that. But because the rest of the car was pretty pristine and the damage was pretty much only a loose bumper and scratches, it wasn't really much to worry about and my friend haggled on the price and got a handsome RM8000 discount off the asking price.

Sometimes an ignorant salesman who is genuinely friendly and honest is fine too. He may not have known much about the car specs and details but at least he didn't try to bullsh*t me and try to make excuses for the damages I found.
Yup 1st time he did come with me for the test drive. 2nd round he allow us to go on our own.
Then, when I came back to look for a myvi for a friend, he was not there but his partner was
there. So, also gave us the key to test drive ourselves.

Yes, lots of car theft and etcs, but then maybe my looks are the type that can be trusted :rofl:
Not sure why he trust us but then, I'm always very relax and happy when I hunt for cars at his place. Unlike other place where I feel very uneasy with the salesman...

Make it short...
Used Recond car, AP not proper but the salesman keep said no problem no problem... :hmmmm:

Lucky I familiar with the banker who advise me not to take it.

The dealer refuse to fully refund me the booking... :banghead::banghead:
Guess, since agreement was made and u paid for the booking, in this case seriously
cant get refund, unless it is the deposit placed for test drive. That one confirm cant get back too..
 

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Usually u can demand refund minus 10%. That's common if the dealer has done their job.
 

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Glad to have you here bro, at least we get some details from used car dealers.
Yes, you are right that there are rotten apples for sure and of course there are
good ones which is why I manage to get my 2nd hand car too. :smile:

I truly understand the reason why dealers prefer not to let customers test drive.
1st like mentioned, car is no longer insured and roadtax is not valid. Secondly,
some just test for fun. Thirdly, some after test, didn't make the purchase.

But seriously, if the 2nd hand cars are cars like Subaru, Evo, Audi, Aston Martin
and other luxury car then I understand the reason of just test drive for fun.
Therefore, I was only wanting to test drive a Myvi to confirm its condition. Yet,
they did mentioned if test drive, just test drive around the lot compound. So,
expired road tax and insurance not valid is not really an issue at that time and area.

But then again, like mentioned due to company policies, only serious buyers with the
agreed price are allow to test drive. This I'm okay with, but then most of them required us to
pay upfront a deposit of RM500 to test drive a car. Anything that is not right with the car
will be repaired/replaced. But due to many rotten apples out there, how are we suppose to take
their words for it? And after test drive, the deposit is surely burn if the car is not right.

I believe as used car dealers, if they were to buy a car or to accept a trade in, they themselves
have to test drive as well. If the car has problems, that's where the negotiations starts.
Correct me if I'm wrong.

Is the same as us buyers on the reason why we want to test drive the car.
Cuz we are not at the wet market where we can judge vegetables freshness
and condition by looking and smelling it. We need to test drive the car, to make
sure it is okay, that's where we decide whether to purchase the car or not and also
negotiate further.

If not, is just difficult to make the decisions for us buyers. Seriously, if i really have nothing
to do, I rather not waste time on a Myvi.

Still is hard to say which buyers are actually there to test drive for fun or really looking
around. I choose to believe all walk-in customers are potential customers.

Is just like customers walking into a LV shop and end up not buying anything.
I almost bought the 2nd car from the same Dealer when hunting for the Myvi,
due to his honesty and service.

Did nego on the price, after nego, he didnt ask if the price is confirm or anything
when we ask for a test drive. He answered "Sure, just test drive, after test drive
if everything okay and satisfied or anything not satisfied we discuss further."

That's how he manage to close the deal after inspecting the car and test drive.
Everything was fine except the Engine Mounting which he mentioned before we
test drive that he will replaced it.

Anyway, just stating my POV on this. Apologise if anyone felt offended.



Yup 1st time he did come with me for the test drive. 2nd round he allow us to go on our own.
Then, when I came back to look for a myvi for a friend, he was not there but his partner was
there. So, also gave us the key to test drive ourselves.

Yes, lots of car theft and etcs, but then maybe my looks are the type that can be trusted :rofl:
Not sure why he trust us but then, I'm always very relax and happy when I hunt for cars at his place. Unlike other place where I feel very uneasy with the salesman...



Guess, since agreement was made and u paid for the booking, in this case seriously
cant get refund, unless it is the deposit placed for test drive. That one confirm cant get back too..


Let me clarify on this.. We dont make our customers pay us a deposit first before test driving the car. Rather we try to confirm every details like agreed selling price, downpayment, loan amount and of coz the model and colour of the car with the customer first. If he/she has agreed to the above said terms then if he/she asks for a test drive, we allow it WITHOUT collecting the booking/ deposit with the condition that if there is nothing wrong with the car then he/she should pay the booking. If lets say he/she cannot confirm on the same day, we advice the customer to bring their mechanic to inspect the car first before confirming. Though said this, some customers do test drive but never pay the said booking fees.
 

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Let me clarify on this.. We dont make our customers pay us a deposit first before test driving the car. Rather we try to confirm every details like agreed selling price, downpayment, loan amount and of coz the model and colour of the car with the customer first. If he/she has agreed to the above said terms then if he/she asks for a test drive, we allow it WITHOUT collecting the booking/ deposit with the condition that if there is nothing wrong with the car then he/she should pay the booking. If lets say he/she cannot confirm on the same day, we advice the customer to bring their mechanic to inspect the car first before confirming. Though said this, some customers do test drive but never pay the said booking fees.
Yup, that's more like it. At least now we got another used car dealer to go to if we want a 2nd
hand car :laugh:
 

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A friend won't let a friend buy a car that was in an accident?
[youtube]yjxM9chAe1k[/youtube]

Not worth the savings IMO. Then again, depends on how severe it is. If its just the crash beam and radiator, no under carriage damage, ok la.
Yeah I've seen this vid. I do know the basics of checking for accident hints and I did do that. I mentioned some undercarriage scratches right? I actually brought my 3-tonne jack with me to look under the car.

:biggrin:
 

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Yeah I've seen this vid. I do know the basics of checking for accident hints and I did do that. I mentioned some undercarriage scratches right? I actually brought my 3-tonne jack with me to look under the car.

:biggrin:
Hey that's a good idea bro! Really SMART! Cuz I was thinking how to check undercarriage if got a car which have bodykits and lowered? :rofl:
 

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Hey that's a good idea bro! Really SMART! Cuz I was thinking how to check undercarriage if got a car which have bodykits and lowered? :rofl:
I had to ask the salesman for permission first to jack up the car, then I jacked it up based on the manual instructions in this case one of the points was the lower arm itself, so I did that.

For lowered cars with bodykits, if you have the permission you just need to get creative. With a brick and some planks of wood or some elevation point
 

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Let me clarify on this.. We dont make our customers pay us a deposit first before test driving the car. Rather we try to confirm every details like agreed selling price, downpayment, loan amount and of coz the model and colour of the car with the customer first. If he/she has agreed to the above said terms then if he/she asks for a test drive, we allow it WITHOUT collecting the booking/ deposit with the condition that if there is nothing wrong with the car then he/she should pay the booking. If lets say he/she cannot confirm on the same day, we advice the customer to bring their mechanic to inspect the car first before confirming. Though said this, some customers do test drive but never pay the said booking fees.
Hmm when I bought my Mark X, I test driven probably close to 10 cars from various dealers before I finally decided on one, and none of those dealers/salesmen ask for any confirmation first, even agreement on the car price etc2 before they let me test drove the cars. They all seemed quite friendly, easy to deal with, none were pushy. Maximum they only called me to follow up once afterwards to ask whether I was still interested or not. Of course I was a genuine serious prospective buyer and most likely my intention was genuinely apparent, hence I got no problems testing so many cars.
 

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I had to ask the salesman for permission first to jack up the car, then I jacked it up based on the manual instructions in this case one of the points was the lower arm itself, so I did that.

For lowered cars with bodykits, if you have the permission you just need to get creative. With a brick and some planks of wood or some elevation point
Ya have to know the points to jack up the car...forgot about that :rofl:

Hmm when I bought my Mark X, I test driven probably close to 10 cars from various dealers before I finally decided on one, and none of those dealers/salesmen ask for any confirmation first, even agreement on the car price etc2 before they let me test drove the cars. They all seemed quite friendly, easy to deal with, none were pushy. Maximum they only called me to follow up once afterwards to ask whether I was still interested or not. Of course I was a genuine serious prospective buyer and most likely my intention was genuinely apparent, hence I got no problems testing so many cars.
The best of both worlds...a win win situation is what both sides want. :top:
 

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Hmm when I bought my Mark X, I test driven probably close to 10 cars from various dealers before I finally decided on one, and none of those dealers/salesmen ask for any confirmation first, even agreement on the car price etc2 before they let me test drove the cars. They all seemed quite friendly, easy to deal with, none were pushy. Maximum they only called me to follow up once afterwards to ask whether I was still interested or not. Of course I was a genuine serious prospective buyer and most likely my intention was genuinely apparent, hence I got no problems testing so many cars.

Those are re-cond car dealers. We are Used Car dealers. Procedures are different.:wavey:
 

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Those are re-cond car dealers. We are Used Car dealers. Procedures are different.:wavey:
Why have to be different? Recond cars are also used cars, just direct from overseas and not yet used here, right? Actually FYI I also did test drive some used Mark X & some other cars too from used car dealers, not just recon ones. :biggrin:
 

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Why have to be different? Recond cars are also used cars, just direct from overseas and not yet used here, right? Actually FYI I also did test drive some used Mark X & some other cars too from used car dealers, not just recon ones. :biggrin:

Then why do you have to test drive so many units of Mark X before you buy? Those are all Mark X made by the same Toyota Motor Company aren't they?:biggrin: Different companies have different procedures.
 

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Test drive a few to see which are at a better condition. If you say is a new car then, testing it will be the same. But then to some extend, some did test drive the same car at showrooms, and end up different in terms of performance. Buying a new car and buying a 2nd hand car is different.

Testing a few used car is norm, end of the day, will pick the best out of those tested.
I guess that is why a few used Mark X was tested by him.

We do not know the history of the car, how well the car was maintained by previous owner or any other things hidden. Can't just judge by looking at the exterior condition of a 2nd hand car.
 

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Then why do you have to test drive so many units of Mark X before you buy? Those are all Mark X made by the same Toyota Motor Company aren't they?:biggrin: Different companies have different procedures.
Used cars are not the same even though they're made by the same company, I think everyone knows that. They're used cars so anything can go wrong regardless of what the sellers claim! One example is that I found this car has very weak brakes, hence practically all the cars I've tested were not confidence inspiring in terms of hard braking. The car I finally chose shall I say was one of the best of the worse (there were 1 or 2 other also similar but rest were even worse). Then some other made some noises from the suspension. Another one got a bit more jerky transmission/not as silky smooth. So you get the point, right?

More over there are many choices & variants available in the market for Mark X so of course have to test many to find out which one will be the best choice. By testing them I can judge if the opening price is worth it and if the car is in good condition (I drove them quite hard btw). Of course if the car I was looking for was very rare then surely cannot test many lah, that's just simple logic.

I've been buying and owning used cars for more than 20yrs and I've enough experience NOT to trust sellers too much and trust more of my own judgement. And this is how I normally buy used cars which is to test drive them until I got the one I'm most confident within my budget. The car I've finally chosen was the best condition I think I can get with the price on offer and just the right features available without going overboard with stuff I don't need.
 

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So far, I never face any problem for test drive. What I did was hold the HSBC check book on my hand :biggrin:

Car and human are the same, both are as good as their last resume. You can opt for bringing a specialized mechanic to check the car before you dig your wallet, or keep the downpayment until the car send to a specialized workshop to check and have green light from mechanic (on your cost of cause). There is no such thing as NO for a businessman. You just need to show the money and open your mouth. As long as it is not ridiculous, normally ok. Mileage, lady driver, and etc all are busted myth since last 2 decades. If don't do 18KS, how a loktor can determine how much Hep B antigen you are having? Or, women with big and round bump must be easier to get pregnant (aka Ho Sang Yeung)? :biggrin: A car condition only can be told after checking and diagnostic. Now businessmen even open a specialized workshop and give you a warranty on the used car which par to a new car.

But to be fair to everyone, there are too many people request test drive and after test go else where to test drive just for the sake of spending the free time. I also did that but my friend's father own the shop la :biggrin:
 

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So far, I never face any problem for test drive. What I did was hold the HSBC check book on my hand :biggrin:

Car and human are the same, both are as good as their last resume. You can opt for bringing a specialized mechanic to check the car before you dig your wallet, or keep the downpayment until the car send to a specialized workshop to check and have green light from mechanic (on your cost of cause). There is no such thing as NO for a businessman. You just need to show the money and open your mouth. As long as it is not ridiculous, normally ok. Mileage, lady driver, and etc all are busted myth since last 2 decades. If don't do 18KS, how a loktor can determine how much Hep B antigen you are having? Or, women with big and round bump must be easier to get pregnant (aka Ho Sang Yeung)? :biggrin: A car condition only can be told after checking and diagnostic. Now businessmen even open a specialized workshop and give you a warranty on the used car which par to a new car.

But to be fair to everyone, there are too many people request test drive and after test go else where to test drive just for the sake of spending the free time. I also did that but my friend's father own the shop la :biggrin:

Couldn't agree more to that.... :smokin:
 

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so far, i never face any problem. experienced buying 2nd hand car 2 times, both also from mudah.my. they never ask for deposit b4 test drive or whatsoever. d first car i buy, the salesman even inform me that the throttle body already rosak and replace it before i buy. when i call him to test drive, he come to my doorstep with the car for me to test drive. i said i hv no transport to go his place to test drive d car :biggrin:

the second car also good. after test drive i want to buy d car but the deposit a quite high. i said to the salesman that i dun have enuf cash for deposit. he said nvm, i spare d car for you and next month after gaji you come again get it. then the next month i call him the car still there waiting for me.

maybe just my luck:biggrin:
 

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Satria is good,the car looks old?:confused:
Depends on how well you maintain a car bro. A well maintained car like VW Beetle the 1st Batch, it can look real good and even nicer than modern new cars.

Anyway Satria, got few versions. Satria GTi is one of the best ever made claimed by many. But
also thief magnet
 

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Finding a good used car dealer is always a headache. Accompany my friends a few time for a hunt. Out of 9 dealer we went to, only 2 happily allowed for a test drive. One in Taman Maluri near Jaya Jusco which is Anfas Auto (not sure if still around) and another one was TKT Enterprise in Desa Tun Razak next to MRR2 (most recent, just sharing and not promoting).
The rest are giving the same excuses : "If I let you test drive and anything happened, how? will you bear the repair cost?"
Me, " Can you guarantee that you car is has no major problem?"
Dealers, " Of course lah! I had been in the business for many years."
Me, " OK, thank you. and walk away.
Test drive before deciding is fundamental as there is no way to check the gearbox and arms condition during idle.

Bringing someone which has a good knowledge on cars is important during a hunt. This will avoid being conned or end up buying a problematic car.
Of course, used car tend to have a little problem here and there. It's just a matter of finding one which has minimal problem or does not cost a bomb to repair.
 

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Finding a good used car dealer is always a headache. Accompany my friends a few time for a hunt. Out of 9 dealer we went to, only 2 happily allowed for a test drive. One in Taman Maluri near Jaya Jusco which is Anfas Auto (not sure if still around) and another one was TKT Enterprise in Desa Tun Razak next to MRR2 (most recent, just sharing and not promoting).
The rest are giving the same excuses : "If I let you test drive and anything happened, how? will you bear the repair cost?"
Me, " Can you guarantee that you car is has no major problem?"
Dealers, " Of course lah! I had been in the business for many years."
Me, " OK, thank you. and walk away.
Test drive before deciding is fundamental as there is no way to check the gearbox and arms condition during idle.

Bringing someone which has a good knowledge on cars is important during a hunt. This will avoid being conned or end up buying a problematic car.
Of course, used car tend to have a little problem here and there. It's just a matter of finding one which has minimal problem or does not cost a bomb to repair.
All I can say is, always ask them not to start the car while viewing a car, only ask them to start the car when you decide to test drive. You may want to hear how the engine sounds but then, u can do it after inspecting the car inside out, then only ask if can test drive? If can, then only start the car.

But once start the car, drive it straight and never wait for it to warm up. Once the car has warm
up, lots of sounds will no longer be obvious. That's one of the tips in buying 2nd hand cars.

Is just norm that you will hear more things during a cold start.
 

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Depends on how well you maintain a car bro. A well maintained car like VW Beetle the 1st Batch, it can look real good and even nicer than modern new cars.

Anyway Satria, got few versions. Satria GTi is one of the best ever made claimed by many. But
also thief magnet
fully agree with dat, bro!:tee:
 

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The best to buy secondhand car is from your friend tat u trust.well if somethin goin wrong wif the car that it is easy to fond him.but make sure he or she were expert n have a good intel.
 

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Just a quick dumb question, or just my imagination.

Can we actually requests to open up the valve cover just to see the internal's condition?
Depends what you're buying. If you put a 10% non refundable deposit. Maybe.
 

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Just a quick dumb question, or just my imagination.

Can we actually requests to open up the valve cover just to see the internal's condition?
Most likely they would not allow you especially if the engine is a bit more complicated (like a V6 or bigger) cause there are more things to open. You can take a peek by opening the oil cap though, that's what I always do.