Ahahah, Drex is one of the friendliest dude i know in this business. just that sometimes, its really irritating when u got so much job on hand and some1 calls u and ask stupid questions and expect u to know who the caller is.. its already hard to recognize / remember names, be it recognize voices -.- even some voice recognition device fail to do so, what makes human more superior? =) so what if they explain who they are? so free wanna remember every car and details? ahahah.. just my dua sen. cheers!