Proton issues mass recall of all Gen 2 & Satria Neo models made between 2004-2008!

keshy

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National carmaker Proton Holdings Bhd has announced a voluntary recall of its Gen2 and Satria Neo cars made between 2004 and 2008 due to a clock spring malfunction that raises potential safety concerns.

The voluntary recall, which is part of its Global Quality Assurance programme, affects 15,911 (two per cent) of 660,000 cars produced and sold over the four-year period.

The clock spring connects switches and airbag to the radio, horn and cruise control.

"Although the number is small, the safety of our customers is paramount and we apologise for any inconvenience caused," its Group Managing Director Syed Zainal Abidin Syed Mohamed Tahir said in a statement here today.

Routine tests identified irregularities with the clock spring such as friction noise within the steering wheel, activation of horn or car lights without warning, audio control switch malfunction, and in extreme cases, deployment of the driver side airbag.

"We hope our customers understand that this recall is necessary to ensure their continued confidence in the safety and performance of their vehicles," he added.

Owners of the affected models can contact any authorised Proton service centre, to book an appointment for a free check-up.

All labour and parts costs related to the replacement of the clock spring will be provided at no charge at Proton's authorised service centres nationwide.

Proton will be sending letters to affected customers notifying them of the matter.

At the same time, PROTON has set up a dedicated website, www.protonaftersales.com to help customers check the manufacture year for their vehicles.

- Bernama
 

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Starkiller

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Re: Proton issues mass recall of all Gen 2 & Satria Neo models made between 2004-2008

lol. Aiya so late baru nak recall ke. But my cars modded. Should that make any difference?
 

NeuroOne

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Re: Proton issues mass recall of all Gen 2 & Satria Neo models made between 2004-2008

ur car affected?
or u changed steering already?
 

xtremeleo

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Re: Proton issues mass recall of all Gen 2 & Satria Neo models made between 2004-2008

oh oh..
 

khencana

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Re: Proton issues mass recall of all Gen 2 & Satria Neo models made between 2004-2008

how about other problems? power window? roof leaking? alarm? crankshaft sensor (2 times!!!), exhaust patah, etc etc etc. no recall mah?
 

tennocamy

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Re: Proton issues mass recall of all Gen 2 & Satria Neo models made between 2004-2008

haiyaa...why is there no recall for v6? i am very happy to send it back to proton for repairing...hehe
 

Mrnazmi

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Re: Proton issues mass recall of all Gen 2 & Satria Neo models made between 2004-2008

Huhuhu, just send back to proton, correct it for free..:driver:
for better safety also.
 

JINEIL2EN

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Re: Proton issues mass recall of all Gen 2 & Satria Neo models made between 2004-2008

...atleast Proton take action. they do care...
better than stupid perodua brake & window switch issue, honda brake issue & toyota pedal issue in malaysia... Jap & US oredy took action long time ago, but in malaysia... kao tim by ur own la... WTF...
this time, i salute Proton...
 

TitanRev

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Re: Proton issues mass recall of all Gen 2 & Satria Neo models made between 2004-2008

Actually, it's a good move by Proton to inform the owners of affected vehicles.
 

drMpower

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Re: Proton issues mass recall of all Gen 2 & Satria Neo models made between 2004-2008

well well well

this could end the mass massacre of the bashers. atleast on the recalling practice part. no recall law oso proton do recall. now what? 2 times lak tu.

keh keh keh

i just wanna give one back to the bashers.

ps- i drive japanese btw. just to clear things up incase those bashers...
 

EGNINE

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Re: Proton issues mass recall of all Gen 2 & Satria Neo models made between 2004-2008

manufactured in 2004, 6 years after then only recall, just wondering y delay so much time to recall?
 

JINEIL2EN

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Re: Proton issues mass recall of all Gen 2 & Satria Neo models made between 2004-2008

mayb due to the process, from dept to dept & lack of complain from consumer... cos most of the proton owner always said, 'proton is just like that 1 la...."....
 

artworkz

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Re: Proton issues mass recall of all Gen 2 & Satria Neo models made between 2004-2008

maybe is a wear n tear after long time steering rotate.
 

billy6848

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Re: Proton issues mass recall of all Gen 2 & Satria Neo models made between 2004-2008

Owning proton is nightmare, for those who are not owning the car please go for others car manufacturer. I think most of the owner proton of gen please take note that the gen 2 engine conrod bearing will give away very fast. My fren new proton saga already have rod bearing problem.
Someone in the forum ever discuss this issues before. Good luck
 

babydinohyde

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Re: Proton issues mass recall of all Gen 2 & Satria Neo models made between 2004-2008

Its a good move by Proton. Better later rather than some bad Incident happens~ like Toyota & Honda..
Better send to Proton and get it fix.

HI to proton gen2 owners, does your car have cricket sound when softly press on gas pedal around <20 kmh. New air cond & timing belt installed. The sound comes from the middle aircond vent. Unsure what makes that sound.
just curious where is that coming from~

Thanks.
 
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