“And the award goes to” must have been the most nerve-wrecking feeling for Rolls Royce dealers who recently attended the Sales Management of the Year Award for 2012 that saw our very own Kuala Lumpur dealership clinch the coveted award and beating other dealerships from the rest of the world, thanks to their excellence in Sales Standards Compliance, Bespoke Performance and Customer Sales Standards.
The appraisal was performed by none other than Rolls-Royce themselves, putting our KL dealership right at the top of the international league after having been well recognized for their efforts within the dealership’s team; a certainly proud moment for them when the award was handed over to them in Kota Kinabalu.
Herfried Hasenoehrl, Rolls-Royce Motor Cars General Manager for Emerging Markets – Asia, said that the Kuala Lumpur dealership’s Team deserved such recognition for their performance and teamwork doing such great service to the brand and above all-else, the customer experience.
Despite being a relatively new dealership, Rolls-Royce Kuala Lumpur has quickly established itself and demonstrated impeccable standards. I am delighted to have the opportunity to present the team at Quill with this award.”
Managing Director for Rolls-Royce Motor Cars Kuala Lumpur, Dato Michael Ong, said, “Although we have not been in the car business for long, we were determined to succeed in meeting the high standards posed by the most famous automotive brand of all, Rolls-Royce. It gives us great satisfaction that the team’s hard work has been recognised. In living the brand, our values have been firmly aligned with Sir Henry Royce’s maxim of ‘striving for perfection’.”
After their appointment as the authorized Rolls-Royce Motor Cars dealer in Kuala Lumpur, Quill Motorcars Sdn Bhd officially launched its Petaling Jaya- based showroom in May 2011.
Based at Quill 9, the business has grown quickly with record sales achieved in 2012. The dealership sells the full range of iconic Phantom Series II and Ghost family cars. The team, headed by Dato’ Michael Ong, comprises of Aidi Rosli, Advisor; Cho Lin Xiang, Sales Advisor; Crystalle Lai, Marketing Manager, and Arunasalam as Operations Manager.
