Bridgestone Launches One Stop ACT Service Center - AutoCare and Tyre

Bridgestone recently launched the AutoCare & Tyre (ACT) which is essentially an integrated full-facility auto service centre. ACT is a division of Bridgestone Tyre Sales (M) Sdn Bhd and the latest addition to the Bridgestone family channels of PRO-Shops, Truck Tyre Centres, Retread Partners and Fleet Points.

ACT has come up with an 8-action programme to render safety service and total customer care by: listening very well to customer requirements, inspecting well of customer car, explaining thoroughly of the car condition to the customer, proposing the most suitable products and services, fixing with professional skill, explaining proper usage with kind attitude and keeping precise record of customer car.

ACT also offers premium products i.e. tyre, lubricant, battery, brake and shock absorber among others from leading manufacturers such as Bridgestone, Firestone, Shell, Bendix, Denso, Kaishen, BSL, Yokohama Battery and etc. Customers can take advantage of the various promotional service packages and best-buys, and be assured of genuine parts used and professional service by skilled mechanics.

ACT will operate in 8 different locations around the Klang Valley:

Kelana Jaya
H-09, Jalan SS6/16A
Dataran Glomac, 47301
Kelana Jaya, Selangor
Tel: 03-7880 5289 / 5290

Taman Equine
No.2, Jalan Equine 9E,
Taman Equine, Bandar Putra Permai,
43300 Seri Kembangan, Selangor
Tel: 03-8941 3418 / 5422

Taman SEA
No.2, Jalan SS23/11
Taman SEA, 47400
Petaling Jaya, Selangor
Tel: 03-7804 5289 / 5982

Kepong
No.33, Jalan Metro Perdana 7,
Taman Usahawan Kepong,
Kepong Utara, 52100 Kuala Lumpur
Tel: 03-6259 5381 / 5382

Sentul
No.25, Ground Floor
Jalan 11/48A
Sentul Raya Boulevard
Off Jalan Sentul
51000 Kuala Lumpur
Tel: 03-4043 3268 / 8268

Puchong
No.43, Ground Floor
Jalan Puteri 4/1, Bandar Puteri
47100 Puchong
Tel: 03-8060 5151 / 1122

Pandan Indah
No.18-G, Jalan Perubatan 2
Pandan Indah
55100 Kuala Lumpur
Tel: 03-4293 6633

Gombak
No.28-14,
Jalan Gombak 3 1/4 mile,
53200 Kuala Lumpur
Tel: 03-4021 5289 / 2982

Auto services include the following:
• Tyre
• Lube
• Battery
• Brake
• Shock Absorber
• Other services

ACT puts into practice the following 8 actions programme for excellent service and customer safety:

1. We listen very well to your requirements,
2. We inspect well of your car,
3. We thoroughly explain the condition,
4. We propose the most suitable products and services,
5. We fix with professional skill,
6. We explain proper usage with kind attitude,
7. We keep precise record of your car, that’s why
8. We ACT as your safety partner.

In order to implement the above 8 actions programme, ACT will operate under the following 8 initiatives:

1. Welcome customers with their names
2. Listen to customer’s request
3. Utilize safety check sheet
4. Make sure to report to customers the inspection result
5. Advise the most suitable products
6. Explain professional technical services
7. Advise on safety driving
8. Make sure to keep the service record